HMSHost reviews

2.8

33% would recommend to a friend

(2,400 total reviews)
avatar

Steve Johnson

34% approve of CEO

28% positive business outlook

HMSHost has an employee rating of 2.8 out of 5 stars, based on 2,400 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HMSHost employee rating is 24% below average for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Sep 28, 2019

only desperate people apply

Recommend
CEO approval
Business Outlook

Pros

quick medical benefits after 30 days, free airport parking, free BK employee meal

Cons

HR and some managers that don't care for workers. Small paychecks with soo many deductions and short shifts. No one has a 8 hr shift because vacation time is based on hours worked. I've been here 3 years and only have 5 vacation days each year! Working delayed flights with vouchers is s Servers nightmare. This only happens in this airport environment. HMS Host looks at every worker as a thief. Lost prevention should be a concern but HMS takes it to another level. Too many rules and procedures from having to go through TSA check points each time you go to work and doing the accounting work of calculating receipts and separating each type. HMS HNL might as well be called "little Manila". You must have a real tolerance for a majority of workers speaking a non-English language while others are present. This creates cliques and uneasiness to others that just want to come to work and do a job.

1.0
Sep 20, 2019

Poorly managed

Recommend
CEO approval
Business Outlook

Pros

Got to meet Celebrities at the airport

Cons

Low pay, Low skilled managers that do not know how to lead

1.0
Aug 3, 2019

(Corp) Ungrateful with hints of age and racial discrimination

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The young people are cordially invited and encouraged to apply and work at host corporate.

Cons

they’ve successfully laid off, drove out, or fired people who’ve worked at Host Corp for decades. Corp management have started to become comfortable letting go of political correctness, and deliberately make people of color uncomfortable working there. They used to celebrate diversity and invest in growth of people. After driving pioneer leaders out, it’s now a hell hole for people of color and the old. It’s a great fun playground for young white people.

Viewing 16 - 18 of 2,400 Reviews

Glassdoor has 2,553 HMSHost reviews submitted anonymously by HMSHost employees. Read employee reviews and ratings on Glassdoor to decide if HMSHost is right for you.