The environment is fast paced and acquiring new customers is the focus. Management is based on small company 20 to 40 employees. Growth is insane doubling every two years. Very poor management structure there is no retention effort, to quote a senior VP at HSA at a Town meeting this year, “People come and people go.”
High turnover and no employee retention plan. Salaries are low to industry standards. Although training is promised, I never saw any. HSA bank is a wholly owned division of Webster bank NA and you have to submit your own training schedule and the costs annually. None of my or anybody else I knew at HSA ever got had their training requests approved. I was there for about three years I never saw a bonus or any promotion in that time. Although HSA grew in value from 1 billion dollars to almost 6 billion dollars in my time there I never saw a bonus. The other employees that confided in me confirmed that there managers did the same thing.
The poor management structure retention plan, to quote a senior VP at HSA at a Town meeting this year, “People come and people go.” That is the management retention plan for employees at HSA “People come and people go”.
HAS is, for employees, a meat grinder, and many of the best have left and more will go. The bathrooms are dirty and always breaking down it is an old converted brewery building with a new skin. HAS/Webster is getting ready for sale, 97% of Webster/HSA is owned by investment firms and they want their money and profit from a sale. The old ownership is old and is looking for a payout and the only way to get it is through a sale.
Of course, this is only my opinion.
