It's okay work if you're only going to stay for a couple months
Pros
Friendly environment. Easy work, training provided. Not a bad time just stressful for people who are trying to excel and make more than 16 an hour.
Cons
Very limited and growth. The leads make maximum close to $20 I don't think they're looking to put anyone on salary except for the people who started the company. They're very slow at giving yearly reviews due to the slowness this year when covid 19 happened not only did we get a 3% cut and pay we also lost our yearly review because it took them so long so we actually also lost our 2% raise that usually takes place. The whole team has been brainwashed to be very positive so they will present you with a promotion that has basically a dollar raise with way more responsibility and stress and expectations. they choose their leads based off friendliness instead of leadership qualities or actual abilities to do the job. I think this is because the turnover rate is so high that they are focused on making sure they have a friendly atmosphere trying to keep people to stay. Other positions in the Lewisville Coppell have a starting pay for data entry at 16 an hour and for CSR's at 18 an hour I would suggest looking there first otherwise consider starting here and applying after you get a couple of months experience.