HUB International reviews

3.7

67% would recommend to a friend

(2,124 total reviews)
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Marc Cohen

82% approve of CEO

67% positive business outlook

HUB International has an employee rating of 3.7 out of 5 stars, based on 2,124 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HUB International employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Jun 10, 2014

Disappointment

Recommend
CEO approval
Business Outlook

Pros

At this time I really can not say anything good about the company. If I had to say something good it would have to be the location at is right by the subway and heart of downtown.

Cons

The following compnay is a joke to work for. Every month we have people leaving to find employment elsewhere as they are mis treated. I have been witht he company for 7 years, and for the past 5 years I haven't recieved a raise or bonus. Hub HKMB states there is no money for raise yet they can afford a $1million plus renovations, aquiring new companies to merge and hiring high pay positions. Not to mention wasting money on items around the office like dual screens at every desk. Not to mention salaries for the entry level positions is not worth the hassle.

3.0
Jun 5, 2014
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunities to learn, friendly environment. No Micro-management. It is fun to work with fellow employees. Good culture.

Cons

Salary below industry standards, No Career Pathing. Senior Management doesn't know what is happening at the ground level. All the information that goes to top management is filtered. Company can do better to keep its employees happy and satisfied.

2.0
May 12, 2014

Chaotic Leadership, Low Pay

Recommend
CEO approval
Business Outlook

Pros

Great team of people, large book of business in the office I was in so the carriers were interested in working with us. Some nice corporate slicks/marketing pieces. Management was okay - didn't want anyone to "rock the boat."

Cons

No written procedures, I never received a performance review in all the years I was there. My boss presented me as a VP in a client proposal, knowing that I did not have an officer title, promised that it would come to me and never came through. Low pay. Years when our division experienced great growth, we were told no or low raises because the whole Hub was down due to issues with another department. Years when the other department had a great year and we were level or only slight growth, we were told our results were low so no or low raises. There was always an excuse. Management promised raises would be effective in March, but didn't actually happen until May or June and not retroactive. I worked a minimum 50- 60 hours a week due to understaffing. I liked my coworkers and my boss left me alone, so I stayed longer than I should have considering the low pay and incredibly heavy work load.

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HUB International Response
10y
Thank you for your comments. Performance appraisals and fair compensation for your expertise is a top priority for HUB. We recently reviewed employee survey data that highlights some of the concerns you express and we’re working toward making significant structural improvements to the annual review process that we believe will help address the issues you express. Please consider making your voice heard to your manager or your local office so they can focus on your specific concerns.
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