Hair Cuttery reviews

3.2

47% would recommend to a friend

(911 total reviews)
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Eric Bakken

62% approve of CEO

53% positive business outlook

Hair Cuttery has an employee rating of 3.2 out of 5 stars, based on 911 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hair Cuttery employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

911 reviews
1.0
Aug 6, 2014
Recommend
CEO approval
Business Outlook

Pros

If you are a manager or district manager, you will have complete control of every worker

Cons

I worked almost six months, and after one month my manager didn't allow me to sign in(my shift is from 9-5 or 5-9) until I received my first customer. She tried to pay only 45% of my total service fees. My schedule was 40 hours a week, but some weeks I made less than the minimum wage per hour. Some slow weeks, my manager tried to edit my hours from 40 to 32 hours and then payed only 45% commission. My manager cheated me out of 8x$7.25 a week. For several weeks, more than 10 weeks, I received less than the minimum wage. My manager and the district manager edited my work hours on the computer so that they could pay me less. When I confronted my manager, she told me that the district manager didn't want to pay me my proper wage because if they paid more than 45% commission(minimum wage times hour is more than the commission) they have to pay the workers from the store budget. My district manager and my store manager has worked for many years for this company and so they know the ways to cheat the workers out of their pay. Many hair cutteries around area also cheat workers out of pay and are paying illegal salaries. I'm glad that I no longer work for this company.

1.0
Oct 12, 2018

Get out

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

High walk-in rate makes it a great place to meet clients but get your book and get out. Don’t let them convince you that you can’t do any better. Don’t stay as long as I did!

Cons

free education is a joke. Discourages individuality and creativity. Shady business practices. Everyone including managers are merely a warm body. Overall they simply don’t care about stylists.

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Hair Cuttery Response
7y
Thanks for taking the time to leave a review. Naturally we were hoping for more than 1-star, especially after being with us for more than ten years! As you mentioned, our walk-in rate is great and HC is a great place to meet guests...although we hope that you get your book and stay with us! The free education is real and great and allows you to be as individual and creative as your guest allows - we can't provide cutting edge style and color on someone who does not want it...we must provide each guest with WOW service that is tailored to their needs. Thanks for your advice to leadership. We not only listen, we take action - as a result of feedback from salon professionals we not only updated our color line, we have made thoughtful investments in technology to help every salon professional earn a better living. We are always open to feedback good, bad, and everything in the middle! Thanks for having been a part of our team - we wish you the best!
1.0
May 30, 2018

Can’t even pay your loan

Recommend
CEO approval
Business Outlook

Pros

Lots of walking clients Make a few bucks everyday

Cons

No hours Forced to sell products people don’t need so you can make a living

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Hair Cuttery Response
7y
Thanks for sharing your thoughts. From your comments (despite having a lot of walk-in guests), it appears that you are not getting a lot of hours; as such you are not making as much as you desire. I encourage you to work with your Salon Leader to see if you can either increase your hours or possibly transfer to a salon where you can work more hours...our compensation allows for unlimited commission - providing you the opportunity to not only pay your loan but save for the future! Please feel free to reach out to the home office to further discuss your concerns with management. Thanks for all that you do!
Viewing 16 - 18 of 911 Reviews

Glassdoor has 946 Hair Cuttery reviews submitted anonymously by Hair Cuttery employees. Read employee reviews and ratings on Glassdoor to decide if Hair Cuttery is right for you.