Is Harbor Freight Tools a good company to work for?

Harbor Freight Tools has an overall rating of 3.6 out of 5, based on over 3,496 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 63% of employees would recommend working at Harbor Freight Tools to a friend and 57% have a positive outlook for the business. The best reviews about Harbor Freight Tools have been left by employees working as District Manager , Equipment Operator and Human Resources .

Does Harbor Freight Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Harbor Freight Tools employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Harbor Freight Tools. This rating has been stable over the past 12 months.

How satisfied are employees working at Harbor Freight Tools?

63% of Harbor Freight Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harbor Freight Tools 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Harbor Freight Tools?

Sales Associate (316) , Store Manager (213) , Logistics Supervisor (150) , Cashier (142) , Logistics Associate (133) , Sales Associate/Cashier (119) , Sales Supervisor (107) , Sales Manager (103) , Logistics Manager (85) , Assistant Manager (77) , Retail Sales Associate (63) , Warehouse Associate (61) , Senior Sales Associate (60) , Logistics (53) , Manager (49)

What are the pros of working at Harbor Freight Tools according to real employee reviews?

"very good part time job good pay and always rewarding employees" ((in 347 reviews)); "Great Benefits for ft and pt associates." ((in 256 reviews)); "Great place to work and people are great" ((in 157 reviews)); "You receive a small portion of time off on each paycheck depending on the hours you work." ((in 100 reviews)); "Coworkers were great and made work enjoyable." ((in 84 reviews))

What are the cons of working at Harbor Freight Tools according to real employee reviews?

"It just reeks of poor management and a lack of caring of who is promoted to what position." ((in 211 reviews)); "No work life balance work 2 or 3 overnights followed by an early shift then a close." ((in 96 reviews)); "early and long hours on some days" ((in 92 reviews)); "managers don't even know how to do their own job." ((in 87 reviews)); "Upper management is horrible." ((in 69 reviews))

What are the top reviewed Harbor Freight Tools locations?

Calabasas , Dillon , Los Angeles , Houston , Moreno Valley , Camarillo , Nashville , Fort Worth , New York , Phoenix , Chicago , San Antonio , Tampa , Atlanta , Austin , Jacksonville , Dallas , San Diego , Sacramento , Portland , Louisville , Cincinnati , Olean , Oklahoma City , Raleigh , Corpus Christi , Indianapolis , Columbus , Riverside , Las Vegas

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Harbor Freight Tools

Harbor Freight Tools reviews

3.6

63% would recommend to a friend

(3,449 total reviews)

Eric Smidt

67% approve of CEO

57% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.8

Diversity & inclusion

3.6

Culture & values

3.5

Work/Life balance

3.4

Career opportunities

3.2

Senior management

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,449 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Jun 14, 2023

Good pay, horrible experience

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Good pay for retail, you can earn sick and vacation time based on the hours you work (even as a part time employee)

Cons

There is a strict script you must follow for every interaction with a customer, any attempt to insert your personality or create a better customer experience will be shot down and you'll be told to follow the script word for word. Makes me feel like a robot instead of a sales person.

Harbor Freight Tools Response

Thank you for taking the time to share your feedback with us. At Harbor Freight, we take pride in our people-first culture, and we are committed to building a great place to work for all our Associates. Your feedback will help us do that. Thank you for your hard work and we wish you all the best.

3.0

Apr 11, 2023

Work-life Balance Not a Reality for Some

Senior sales associate

Recommend

CEO approval

Business Outlook

Pros

Pay is decent. PTO accrual decent.

Cons

Consistently scheduled every weekend day. Nobody else is. Consistently scheduled to open after closing. Nobody else is. Feels like I'm being punished for being dependable for showing up and doing my job. Told to just do availability requests when I don't want to work when the schedule isn't part of my job description.

Harbor Freight Tools Response

Thank you for sharing your experience with us. We always welcome the opportunity to receive feedback. from our Associates. We believe in providing respectful schedules for all our Associates and we highly encourage you to reach out to your Store Manager regarding scheduling concerns. Thank you for your continued hard work and we are glad to have you on the team.

3.0

Apr 5, 2023

Good to work for

Sales associate

Recommend

CEO approval

Business Outlook

Pros

As a part time college job the pay is good and they a flexible with hours.

Cons

They don’t keep you busy and some of their company policies are counter productive.

Harbor Freight Tools Response

Thank you for sharing your experience with us. We always welcome the opportunity to hear from our team. We value your feedback, and we want you to know that it will help us in our efforts for continuous improvement. Thank you for your continued hard work in Clarion, PA and we are glad to have you on the team.

Viewing 247 - 249 of 3,449 Reviews

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Good pay, horrible experience

Work-life Balance Not a Reality for Some

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