Headspace reviews

2.5

29% would recommend to a friend

(381 total reviews)
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Tom Pickett

17% approve of CEO

23% positive business outlook

Headspace has an employee rating of 2.5 out of 5 stars, based on 381 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Headspace employee rating is 35% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

381 reviews
1.0
Oct 1, 2018

Great mission, however very poor execution

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Mission-driven company, especially if you have an interest in health and wellness - User feedback is important and shared with the company - Employees are encouraged to use the app and given time during the day to meditate - Recognizable and inspiring brand and founder origin story - Hypothetically many ways to improve the existing app and extend/retain different user bases - They're in a hiring spree, so you should be able to negotiate successfully - There are pockets of employees who want to improve company culture and retainment

Cons

- High turnaround, they will tell you it's "growing pains" as a startup and not to read the reviews here - The apparent company-wide problems begin to unravel before your eyes weeks within joining and you'll discover people around you experienced that too - For a company that preaches to "improve the health and happiness of the world", they are not doing so internally - burnout is very common - Promises of career progression and growth are just a hiring pitch, you'll likely be lured in by a senior or director level title that has little substance - Inexperienced managers (many of which first time) who lack adequate training and have toxic leadership - Desperation for profitability with a subscription-based product leads to many "side projects" that are horrendously scoped and resourced - No transparency about company profits and finances - Speaking up on issues with culture, process, and problematic leadership will put a target on your back to be pushed out - The feedback and accountability culture is basically non-existent, the only people that thrive are the ones that people please, drink the Kool-aid, and throw others under the bus - "Unlimited" time off is a huge curse in disguise

1.0
Apr 20, 2021

The bad immensely outweighs the good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Lovely group of people to work with on the day-to-day - Every other Friday off (tbd if this continues) - Benefits

Cons

Intuit Executives: Too many people from the same background and industry - lack of diversity in experiences, disregard for Headspace company culture, no vision, creating a steep, hierarchical organization. They hold control, but they have proven to not be leaders. Career Path: There is no path. You work hard and unless you’re a squeaky wheel that has excessively managed up to executives or you threaten to quit with a competing offer, hard work is not rewarded. Chaos: The constant executive strategy pivots, reorgs, attrition, secrecy and lack of communication have left teams exhausted and unfulfilled. Prioritization: Short term wins are constantly prioritized at the expense of long term strategy If you’re considering joining Headspace and looking for more than opinions, here are some stats/facts. - The VPs of Product, Marketing, Design, Technology, People, and B2B have all quit or been fired in the last year. - Glint: Lowest rated areas of the company, Decision Making, Communication, and Performance Evaluation. - Employees can only work remotely from Georgia, Texas, Florida, North Carolina, California, Washington, Maryland, and New York. BUT if you are an executive you may get special treatment (Illinois or international move to London). - Ask to hear more about the survey on employee burnout.

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Headspace Response
5y
Thank you for sharing your candid feedback here. I'm really sorry to hear your experience has been mixed with challenge - Like many organizations, we will always have room and opportunity for improvement, but please know we are actively working on these areas over time and are committed to change. I have very recently stepped into leadership of the People Ops/HR side of P&P in the last couple of weeks, and will be focusing on some of the areas which you have spotlighted, namely: Our remote working approach, and how we most effectively scale into new states as the organization grows and business cases permit. In the next few weeks we are set activate a very clear and transparent Total Rewards Strategy which will add more clarity and support everything from role leveling to career pathing, enabling people leaders in understanding how best to navigate team members in and through our planning, performance, pay & promotions cycles. Following our most recent employee engagement survey, leaders have and will be coming together across the org to take critical action around our Top 3 areas of focus of employee feedback (Performance Evaluation, Decision-Making & Communication). Which I hope will truly start to organically address some of the more adverse and challenging experiences you've outlined around direction and communication. We will also continue supporting managers and employees with identifying the most critical areas of functional focus, and creating (more consistent, org-wide) enablement and protection of our daily 10am meditations, daily 3pm Mindful Breaks, Bi-Weekly No-Meeting Fridays, and Bi-Weekly MINDay/Company Day-Off. We know some teams are great at this, and some are on the road to doing better - continuing to find and keep a balance here will be key. Many thanks again for your honest feedback! SP Simon Perry Senior Director, People Operations + Places
1.0
Oct 20, 2019
Recommend
CEO approval
Business Outlook

Pros

Nice building Great food and snacks Friendly people overall

Cons

Really poor and untrustworthy leadership at the top Extreme back-stabbing and politics starting at the top Insecure CEO and inexperienced c-suite Arrogance (especially about superiority over competition) Everyone is walking on egg shells and unclear about the future of their jobs or the state of the company

Viewing 4 - 6 of 381 Reviews

Glassdoor has 443 Headspace reviews submitted anonymously by Headspace employees. Read employee reviews and ratings on Glassdoor to decide if Headspace is right for you.