Headspace reviews

2.5

29% would recommend to a friend

(381 total reviews)
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Tom Pickett

17% approve of CEO

23% positive business outlook

Headspace has an employee rating of 2.5 out of 5 stars, based on 381 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Headspace employee rating is 35% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

381 reviews
2.0
Mar 20, 2019

Great mission. But beware of your culture.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Typical start-up perks. Unlimited PTO, lunches, snacks, beautiful office, gym and phone reimbursement. Mission is to improve the health and happiness of the world.

Cons

Recent changes in leadership has brought on a new CTO and half a dozen VPs. Changes are good and changes are necessary, but you've got it wrong this time. The dramatic culture shift is causing a lot of thrash and you'll soon have a turnover problem on your hands if the BRO culture isn't addressed. Psychological safety doesn't exist anymore and some of your hardest working teams are afraid of retribution for speaking up while HR stands by to watch.

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Headspace Response
7y
Thank you for taking the time to share how you are feeling. It is important to us that everyone on the Headspace team has a great work experience, so we are disappointed to hear that has not been the case for you. We will not always get it 100% right, but we are always working to continuously improve workflows and culture at Headspace. You are right, we are growing fast – But we do not intend to let this growth negatively impact our culture and work dynamic as a team. We will now be asking for feedback on a regular basis across the company to see where our strengths and weaknesses lie, and we intend to do our best to act on that feedback to improve the workplace for everyone – in a way that does not negatively impact anyone who speaks up. The psychological safety net you mentioned should and will always be there for you. If you’d like to have a conversation to expand on your experience (this can be entirely confidential), please reach out to myself. We take this feedback seriously and want to do everything we can to ensure a fulfilling, supportive work experience for the whole team. Thank you! Caroline Escalante VP of People Operations
2.0
Jul 18, 2023

Poor leadership and forecasting - no accountability for c-suite

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible PTO, every other Friday off. Free Udemy access for learning, virtual experiences and meditation. Free Headspace for life.

Cons

Very poor leadership, especially in the c-suite. During the latest round of layoffs, the only exec who was let go was the chief people officer. Really? The people department is the problem? They also let a ton of therapists go, making their clients feel abandoned, which was reported in the LA times. So mind-bogglingly dumb, as Headspace is attempting to scale up the care side to offer more services on the platform. Where is the accountability for the poor forecasting? Missed sales targets? CFO Sean Brecker has been around too long and seems to skate by, despite mis-forecasting year after year. CEO Russ Glass went on a long "boat trip" vacation to Costa Rica two days after the layoffs in June - totally tone deaf. The employees are a mix of kind, supportive and talented newer people versus the entitled, need for emotional baby-sitting legacy employees who complain about everything. One employee asked in an all hands why we were carrying almond milk in the fridges, because there's too much water used in it's creation. Seriously.

2.0
Mar 31, 2024
Recommend
CEO approval
Business Outlook

Pros

Incredibly knowledgeable and supportive group of professionals on the care team.

Cons

Benefits have been cut year after year with this most recent being the most significant. Insurance premiums increased $200+/mo for some plans, 401K cut from 4% to 1%, wellness benefit cut from $300, to $200 last year, to $133 this year, Dependent Care FSA contribution of $100/mo was cut, Unlimited PTO went to "Flexible Time Off" with the recommendation of three weeks. We are told that this year, only the care team received a 3% merit increase and no one else within the company got an increase. One long-term executive after another leaving the company. The care requirement has changed three times in 2 years. Initially 30 sessions/wk, then went down to 22, then up to 28, and now it is up to 30 again. Many employees on care team are unable to participate in company offered engagements (ERG, meditation break, trainings, CEs) due to having too much on their plates. Caseloads are unmanageable and intakes are happening with no availability for follow up sessions for 3 or more weeks sometimes. No screenings for acuity done prior to intake session. I could go on, but do I really need to?

Viewing 13 - 15 of 381 Reviews

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