Is HealthEquity Inc. a good company to work for?

HealthEquity Inc. has an overall rating of 3.2 out of 5, based on over 982 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 53% of employees would recommend working at HealthEquity Inc. to a friend and 53% have a positive outlook for the business. The best reviews about HealthEquity Inc. have been left by employees working as Business Analyst , Client Service Representative and Service Delivery Manager .

Does HealthEquity Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthEquity Inc. employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at HealthEquity Inc.. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at HealthEquity Inc.?

53% of HealthEquity Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthEquity Inc. 3.4 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at HealthEquity Inc.?

Member Service Representative (41) , Customer Service Representative (28) , Service Delivery Manager (28) , Manager (25) , Member Service Specialist (20) , Member Services Specialist (20) , Senior Software Engineer (18) , Implementation Manager (13) , Member Services Representative (13) , Director (12) , Analyst (11) , Client Service Representative (11) , Software Engineer (11) , Business Analyst (10) , Member Service Representative II (9)

What are the pros of working at HealthEquity Inc. according to real employee reviews?

"Great benefits and the company is well diverse." ((in 121 reviews)); "Great people and a good company that truly believes in its product." ((in 51 reviews)); "Pay was great" ((in 43 reviews)); "Work life balance was great" ((in 37 reviews)); "Great team members" ((in 37 reviews))

What are the cons of working at HealthEquity Inc. according to real employee reviews?

"Management was appalling." ((in 24 reviews)); "They show their "purple culture" through constant layoffs." ((in 19 reviews)); "The content we go over needs at minimum 6 weeks of training." ((in 15 reviews)); "Awful managers." ((in 13 reviews)); "The culture is probably gone for good and communication with upper management is nonexistent." ((in 12 reviews))

What are employees saying about HealthEquity Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthEquity Inc. layoffs and their outlook for job security at HealthEquity Inc. in 2026.

What are the top reviewed HealthEquity Inc. locations?

Draper , Irving , Salt Lake City , Dallas , Tempe , Louisville , Milwaukee , Phoenix , Price , San Mateo , Atlanta , Lehi , Sandy , New York , Houston , Seattle , South Jordan , Richfield , Kansas City , Mesa , Celina , Texas City , San Diego , San Francisco , Parker , Miami , Alpharetta , Utah , Dallas-Fort Worth , Cleveland

HealthEquity Inc. reviews

3.2

53% would recommend to a friend

(949 total reviews)

Scott Cutler

33% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 949 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

949 reviews

4.0

Sep 9, 2020

Living a purple life!

Service delivery manager

Recommend

CEO approval

Business Outlook

Pros

Culture, team members, leaders, Health Savings

Cons

I haven't found one yet!

HealthEquity Inc. Response

5y

Thank you for your review! It's great to hear that you've had a positive experience at HealthEquity thus far. As you continue on your journey at HealthEquity, please reach out and let us know how we can continue to improve and make your experience even better!

5.0

Sep 2, 2020

Great place to make a career

Accounting manager

Recommend

CEO approval

Business Outlook

Pros

Benefits, growth, compensation, executive leadership

Cons

We are no longer a small organization. Many decisions are made based on the broader company needs. Which means small unique quirks are removed.

HealthEquity Inc. Response

5y

Thank you for your review of HealthEquity on Glassdoor. I especially appreciate your feedback. We've certainly had a lot of growth, which makes the attention to our culture more important than ever. While some adjustments to a larger organization are inevitable, it's comforting to see the attention that leadership has given to culture amidst our growth. Even one of our values, "Scale the Magic", indicates the focus on that personal touch as we grow, which should extend internally among HealthEquity teammates. Thank you, again, for your review!

4.0

Aug 28, 2020

Good company for work-life balance

Member services representative

Recommend

CEO approval

Business Outlook

Pros

Opportunity to work remote for phone reps

Cons

Pay increases given very infrequently

HealthEquity Inc. Response

5y

Thank you for your review! We're glad that you've been having a positive experience at HealthEquity and that working remotely has been a positive experience for you. We're also glad that you're able to share this feedback about pay increases. Sharing this can help us to continue to level up the experience that our teammates are receiving. Thank you!

Viewing 706 - 708 of 949 Reviews

Jobs at HealthEquity Inc.

Director, AI Enablement

Regional Sales Executive

Director, CX Data Platforms & Action Systems

Sr Third Party Risk Analyst (TPRM)