Is HealthEquity Inc. a good company to work for?

HealthEquity Inc. has an overall rating of 3.2 out of 5, based on over 982 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 53% of employees would recommend working at HealthEquity Inc. to a friend and 53% have a positive outlook for the business. The best reviews about HealthEquity Inc. have been left by employees working as Business Analyst , Client Service Representative and Service Delivery Manager .

Does HealthEquity Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthEquity Inc. employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at HealthEquity Inc.. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at HealthEquity Inc.?

53% of HealthEquity Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthEquity Inc. 3.4 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at HealthEquity Inc.?

Member Service Representative (41) , Customer Service Representative (28) , Service Delivery Manager (28) , Manager (25) , Member Service Specialist (20) , Member Services Specialist (20) , Senior Software Engineer (18) , Implementation Manager (13) , Member Services Representative (13) , Director (12) , Analyst (11) , Client Service Representative (11) , Software Engineer (11) , Business Analyst (10) , Member Service Representative II (9)

What are the pros of working at HealthEquity Inc. according to real employee reviews?

"Great benefits and the company is well diverse." ((in 121 reviews)); "Great people and a good company that truly believes in its product." ((in 51 reviews)); "Pay was great" ((in 43 reviews)); "Work life balance was great" ((in 37 reviews)); "Great team members" ((in 37 reviews))

What are the cons of working at HealthEquity Inc. according to real employee reviews?

"Management was appalling." ((in 24 reviews)); "They show their "purple culture" through constant layoffs." ((in 19 reviews)); "The content we go over needs at minimum 6 weeks of training." ((in 15 reviews)); "Awful managers." ((in 13 reviews)); "The culture is probably gone for good and communication with upper management is nonexistent." ((in 12 reviews))

What are employees saying about HealthEquity Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthEquity Inc. layoffs and their outlook for job security at HealthEquity Inc. in 2026.

What are the top reviewed HealthEquity Inc. locations?

Draper , Irving , Salt Lake City , Dallas , Tempe , Louisville , Milwaukee , Phoenix , Price , San Mateo , Atlanta , Lehi , Sandy , New York , Houston , Seattle , South Jordan , Richfield , Kansas City , Mesa , Celina , Texas City , San Diego , San Francisco , Parker , Miami , Alpharetta , Utah , Dallas-Fort Worth , Cleveland

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HealthEquity Inc.

HealthEquity Inc. reviews

3.2

53% would recommend to a friend

(949 total reviews)

Scott Cutler

33% approve of CEO

53% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Work/Life balance

3.4

Compensation and benefits

3.3

Culture & values

2.9

Career opportunities

2.8

Senior management

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 949 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

949 reviews

5.0

Aug 27, 2020

Great working environment

Member service representative ii

Recommend

CEO approval

Business Outlook

Pros

They work with each of their employees and make sure that we have any and all information we need. They always send out new changes to the company to keep us informed so we are not surprised.

Cons

No cons about this company

HealthEquity Inc. Response

Thank you for your review! I agree, the transparency and communication is handled very well. Thank you for being such a valued team member and for your contributions to HealthEquity's mission and vision. If you do have feedback for how we can improve, know that you can always reach out to your leader or the people team and we'd gladly welcome your suggestions. Thank you again for your review!

5.0

Aug 26, 2020

Great company, truly dedicated to delivering a superior experience

Product owner/director

Recommend

CEO approval

Business Outlook

Pros

Cares about customers, treats team members like a valued asset, seeks and responds to feedback, Purple culture is real, allows autonomy, has exciting work that needs to be done, positioned for continued success

Cons

Committments are made without adequate understanding of our ability to deliver (heroic effort to bridge the gap is expected), inadequate documentation and dependent on tribal knowledge, some teams/departments are always covering for the failures of others (level of effort and engagement is not equivalent)

HealthEquity Inc. Response

Thank you for your review of HealthEquity on Glassdoor and for the advice you've provided. I particularly like your comment, "has exciting work that needs to be done". I think the fact that we are pursuing a mission and vision that is exciting and backed by a meaningful social purpose is a big reason that the culture works, that our teammates care about each other and our members receive that superior service you're talking about. Also, valuable feedback that you've provided about how we can level up as we continue to grow. There's always room for improvement, and this is helpful, specific feedback. Thank you!

5.0

Aug 19, 2020

HealthEquity is THE BEST company to work for or be administered by

Service delivery manager

Recommend

CEO approval

Business Outlook

Pros

HealthEquity takes care of their employees and clients/members

Cons

Nothing! I have enjoyed working for such a great company.

Viewing 709 - 711 of 949 Reviews

Jobs at HealthEquity Inc.

Regional Sales Executive

Director, CX Data Platforms & Action Systems

Director, AI Enablement

Sr Third Party Risk Analyst (TPRM)

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HealthEquity Inc.

HealthEquity Inc. reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great working environment

Great company, truly dedicated to delivering a superior experience

HealthEquity is THE BEST company to work for or be administered by

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