Is HealthEquity Inc. a good company to work for?

HealthEquity Inc. has an overall rating of 3.2 out of 5, based on over 981 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 53% of employees would recommend working at HealthEquity Inc. to a friend and 52% have a positive outlook for the business. The best reviews about HealthEquity Inc. have been left by employees working as Business Analyst , Client Service Representative and Service Delivery Manager .

Does HealthEquity Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthEquity Inc. employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at HealthEquity Inc.. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at HealthEquity Inc.?

53% of HealthEquity Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthEquity Inc. 3.5 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at HealthEquity Inc.?

Member Service Representative (41) , Customer Service Representative (28) , Service Delivery Manager (28) , Manager (25) , Member Service Specialist (20) , Member Services Specialist (20) , Senior Software Engineer (18) , Implementation Manager (13) , Member Services Representative (13) , Director (12) , Analyst (11) , Client Service Representative (11) , Software Engineer (11) , Business Analyst (10) , Member Service Representative II (9)

What are the pros of working at HealthEquity Inc. according to real employee reviews?

"Great benefits and the company is well diverse." ((in 119 reviews)); "Great people and a good company that truly believes in its product." ((in 52 reviews)); "Great Team members" ((in 43 reviews)); "Pay was great" ((in 42 reviews)); "Good Work/Life Balance" ((in 35 reviews))

What are the cons of working at HealthEquity Inc. according to real employee reviews?

"They show their "purple culture" through constant layoffs." ((in 17 reviews)); "The content we go over needs at minimum 6 weeks of training." ((in 14 reviews)); "The culture is probably gone for good and communication with upper management is nonexistent." ((in 12 reviews)); "Awful managers." ((in 12 reviews)); "Competitive Salaries" ((in 9 reviews))

What are employees saying about HealthEquity Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthEquity Inc. layoffs and their outlook for job security at HealthEquity Inc. in 2026.

What are the top reviewed HealthEquity Inc. locations?

Draper , Irving , Salt Lake City , Dallas , Tempe , Louisville , Milwaukee , Phoenix , Price , San Mateo , Atlanta , Lehi , Sandy , New York , Houston , Seattle , South Jordan , Richfield , Kansas City , Mesa , Celina , Texas City , San Diego , San Francisco , Parker , Miami , Alpharetta , Utah , Dallas-Fort Worth , Cleveland

HealthEquity Inc. reviews

3.2

53% would recommend to a friend

(949 total reviews)

Scott Cutler

31% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (949 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 949 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

949 reviews

3.0

May 21, 2019

Not a dream job, but a good starter job

Member service representative

Recommend

CEO approval

Business Outlook

Pros

Great bonuses, easily able to swap shifts with other team members

Cons

lower than average pay, hard to balance work/life without penalty, hard to advance or get the help/tools needed to advance

5.0

May 20, 2019

Great place to work

Member service representative

Recommend

CEO approval

Business Outlook

Pros

Loved the culture and efforts made to help any individual on a career path.

Cons

more shift options like 4/10s

HealthEquity Inc. Response

7y

Thank you for your review of HealthEquity on Glassdoor. Your feedback allows us to critically review our approach to certain strategies. Thank you for reaching out and for your contributions to HealthEquity!

1.0

May 9, 2019

Horrible experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Company events Healthcare for some people Hours are good Pay is ok

Cons

Training was horrible. They threw new people on phones with little training and no help. The new system they rolled out miscalculated customer call ins. So customers were waiting hours before team members helped them. When asking for more training on flex accounts my supervisor ignored me. Later when I brought it up to her about how I asked for help she told me that there was no time. I dreaded going to work.

HealthEquity Inc. Response

7y

Thank you for your review of HealthEquity on Glassdoor. I am sorry to hear of your experience while with us. Your experience is obviously not what we intend or strive for. This feedback has been shared so that we can learn and improve. I can confidently say that training opportunities are provided as equal opportunity. Opportunities for training are available based on role needs, qualifications and performance, not favoritism. I am curious if you are referring to individual coaching from your leader which you felt was unevenly provided. Regardless, we wish you well.

Viewing 790 - 792 of 949 Reviews

Jobs at HealthEquity Inc.

Member Service Specialist I

Regional Sales Executive

Sr Third Party Risk Analyst (TPRM)