Is HealthEquity Inc. a good company to work for?

HealthEquity Inc. has an overall rating of 3.2 out of 5, based on over 981 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 53% of employees would recommend working at HealthEquity Inc. to a friend and 52% have a positive outlook for the business. The best reviews about HealthEquity Inc. have been left by employees working as Business Analyst , Client Service Representative and Service Delivery Manager .

Does HealthEquity Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthEquity Inc. employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at HealthEquity Inc.. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at HealthEquity Inc.?

53% of HealthEquity Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthEquity Inc. 3.5 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at HealthEquity Inc.?

Member Service Representative (41) , Customer Service Representative (28) , Service Delivery Manager (28) , Manager (25) , Member Service Specialist (20) , Member Services Specialist (20) , Senior Software Engineer (18) , Implementation Manager (13) , Member Services Representative (13) , Director (12) , Analyst (11) , Client Service Representative (11) , Software Engineer (11) , Business Analyst (10) , Member Service Representative II (9)

What are the pros of working at HealthEquity Inc. according to real employee reviews?

"Great benefits and the company is well diverse." ((in 123 reviews)); "Great people and a good company that truly believes in its product." ((in 51 reviews)); "Pay was great" ((in 39 reviews)); "Great team members" ((in 38 reviews)); "Good Work/Life Balance" ((in 36 reviews))

What are the cons of working at HealthEquity Inc. according to real employee reviews?

"Management was appalling." ((in 26 reviews)); "They show their "purple culture" through constant layoffs." ((in 17 reviews)); "Awful managers." ((in 14 reviews)); "The content we go over needs at minimum 6 weeks of training." ((in 13 reviews)); "The culture is probably gone for good and communication with upper management is nonexistent." ((in 12 reviews))

What are employees saying about HealthEquity Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthEquity Inc. layoffs and their outlook for job security at HealthEquity Inc. in 2026.

What are the top reviewed HealthEquity Inc. locations?

Draper , Irving , Salt Lake City , Dallas , Tempe , Louisville , Milwaukee , Phoenix , Price , San Mateo , Atlanta , Lehi , Sandy , New York , Houston , Seattle , South Jordan , Richfield , Kansas City , Mesa , Celina , Texas City , San Diego , San Francisco , Parker , Miami , Alpharetta , Utah , Dallas-Fort Worth , Cleveland

HealthEquity Inc. reviews

3.2

53% would recommend to a friend

(949 total reviews)

Scott Cutler

31% approve of CEO

52% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.4

Compensation and benefits

3.3

Culture & values

2.9

Career opportunities

2.8

Senior management

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 949 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

949 reviews

1.0

Apr 30, 2019

The management is awful

Member service representative

Recommend

CEO approval

Business Outlook

Pros

The Medical benefits and 401k

Cons

They score you on everything, they make you feel like your job is more important than your family. They say family comes first, they lie. Manager is horrible, I would never recommend anyone to work here. Bad company!!!!

5.0

Apr 30, 2019

HealthEquity is truly purple!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

An amazing company culture, people that truly care about their team members, and an incredible vision that matters. That's what makes HealthEquity stand out and why I love working here.

Cons

Cubicle life isn't for everyone! But it's definitely easier here!

3.0

Apr 28, 2019

We're heading in the right direction but we've got work to do

Member service specialist

Recommend

CEO approval

Business Outlook

Pros

We have a beautiful culture here that is hard to find or replicate. Many have tried & failed. I'm proud to say that I work where we put a strong emphasis on our team members and how we're dedicated to scaling the magic. The benefits are amazing, we're really taken care of here.

Cons

The attendance policy in Member Services is not employee friendly. This restrictive policy disallows us to have sick days to take care of emergencies, illnesses, personal hardships & our families. HealthEquity unfairly demands it's employee's to use their PTO benefit for unplanned missed days. Life happens, and from time to time it may interfere with work but this policy works against us & is a burden on work/life balance. Please work with us to change this policy. This policy stresses me out as a team member & damages the relationship between the employee and the employer. Also, it's difficult to move up here, it's mostly about who you know rather than what your work ethic is like & how consistent your performance is.

HealthEquity Inc. Response

7y

Thank you for your review of HealthEquity on Glassdoor. I appreciate your well thought out response to your experiences in your role. I can also understand your sentiments regarding the attendance policy. I personally know that there is much thought and care by our leadership in setting and modifying policies to allow appropriate support to the business as well as for the team members. The opportunity here is better mutual understanding from the business perspective as well as your team member perspective. I encourage you to review any additional concerns with your leadership so that you can feel appropriately heard and understood. At the same time, be open to the needs of the business that will best support our mission in remarkable service and connecting health and wealth.

Viewing 796 - 798 of 949 Reviews

Jobs at HealthEquity Inc.

Director, CX Data Platforms & Action Systems

Director, AI Enablement

Sr Third Party Risk Analyst (TPRM)

Sr Custom Contracts Administrator