Is HealthEquity Inc. a good company to work for?

HealthEquity Inc. has an overall rating of 3.2 out of 5, based on over 981 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 53% of employees would recommend working at HealthEquity Inc. to a friend and 52% have a positive outlook for the business. The best reviews about HealthEquity Inc. have been left by employees working as Business Analyst , Client Service Representative and Service Delivery Manager .

Does HealthEquity Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthEquity Inc. employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at HealthEquity Inc.. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at HealthEquity Inc.?

53% of HealthEquity Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthEquity Inc. 3.5 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at HealthEquity Inc.?

Member Service Representative (41) , Customer Service Representative (28) , Service Delivery Manager (28) , Manager (25) , Member Service Specialist (20) , Member Services Specialist (20) , Senior Software Engineer (18) , Implementation Manager (13) , Member Services Representative (13) , Director (12) , Analyst (11) , Client Service Representative (11) , Software Engineer (11) , Business Analyst (10) , Member Service Representative II (9)

What are the pros of working at HealthEquity Inc. according to real employee reviews?

"Great benefits and the company is well diverse." ((in 123 reviews)); "Great people and a good company that truly believes in its product." ((in 51 reviews)); "Pay was great" ((in 39 reviews)); "Great team members" ((in 38 reviews)); "Good Work/Life Balance" ((in 36 reviews))

What are the cons of working at HealthEquity Inc. according to real employee reviews?

"Management was appalling." ((in 26 reviews)); "They show their "purple culture" through constant layoffs." ((in 17 reviews)); "Awful managers." ((in 14 reviews)); "The content we go over needs at minimum 6 weeks of training." ((in 13 reviews)); "The culture is probably gone for good and communication with upper management is nonexistent." ((in 12 reviews))

What are employees saying about HealthEquity Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthEquity Inc. layoffs and their outlook for job security at HealthEquity Inc. in 2026.

What are the top reviewed HealthEquity Inc. locations?

Draper , Irving , Salt Lake City , Dallas , Tempe , Louisville , Milwaukee , Phoenix , Price , San Mateo , Atlanta , Lehi , Sandy , New York , Houston , Seattle , South Jordan , Richfield , Kansas City , Mesa , Celina , Texas City , San Diego , San Francisco , Parker , Miami , Alpharetta , Utah , Dallas-Fort Worth , Cleveland

HealthEquity Inc. reviews

3.2

53% would recommend to a friend

(949 total reviews)

Scott Cutler

31% approve of CEO

52% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.4

Compensation and benefits

3.3

Culture & values

2.9

Career opportunities

2.8

Senior management

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 949 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

949 reviews

1.0

Feb 14, 2019

I think about quitting everyday

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are very little pros at this point but the few are the team I get to work with and a small amount of people in different teams who actually want to do things right and not half-ass it, even if it's at the chagrin of their leader/management. They want to HELP and I wish I could call those people out but I hope they know they are appreciated by me.

Cons

HR, no accountability, basically devaluing/belittling the work I do on a daily basis, no prioritization, security breaches, constant lip service but no help from leadership/executive team, not paying people industry standards

HealthEquity Inc. Response

7y

Thank you for your review of HealthEquity on Glassdoor. In reading this review three times, it is clear you feel very strongly about your workplace experience, leadership, and even your "HR" team. Speaking from experience, reading anonymous comments about how you personally are perceived is quite tough. I'd describe it as a 'gut punch' where it takes you a while to digest to catch your breath again. Ben and Jerry's does help in the recovery. In all seriousness, we take any feedback serious. These comments have been shared and reviewed so that we can find lessons to learn. While we will do our best to achieve this, I do believe that we can achieve a lot more working together in productive dialogue. Organizations are not perfect for everyone but we have a higher probability for success in open meaningful dialogue and mutual understanding. I encourage and welcome any additional feedback. My role is identified in this response. I look forward to hearing from you. Thank you for your contributions to HealthEquity.

4.0

Nov 16, 2018

Working review

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Working with the people is great.

Cons

Very political when hiring within.

1.0

Nov 13, 2018

Be Careful

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They say that they have a great culture??? However, they do put on some nice activities if you are allowed to participate

Cons

If you aren't a friend of someone, don't try to move up or apply from within, usually not fair practices that I have seen in moving up. Be careful who to trust, those who say they are your friends will tell anyone else what you say, when regarding work, boss, issues etc.. trust is hard to come by. Do what I say, not as I do.... If you have a culture or mission statements you say are your company core values... I would think all management should live by them.

HealthEquity Inc. Response

7y

Thank you for your review of HealthEquity on Glassdoor. We are able to grow together and become better when team members share their experiences and concerns in a productive manner with leaders so that we can work together on these concerns, issues, and opportunities. From the statements you provided, I would personally like to get a better understanding of your experiences here so that we can have a more specific understanding of what may need to be reviewed. I would encourage you to reach out and work with leadership and/or the People Team to have your items appropriately reviewed. Thanks again for your contributions to HealthEquity.

Viewing 802 - 804 of 949 Reviews

Jobs at HealthEquity Inc.

Member Service Specialist I

Regional Sales Executive

Sr Third Party Risk Analyst (TPRM)