Is HealthEquity Inc. a good company to work for?

HealthEquity Inc. has an overall rating of 3.2 out of 5, based on over 981 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 53% of employees would recommend working at HealthEquity Inc. to a friend and 52% have a positive outlook for the business. The best reviews about HealthEquity Inc. have been left by employees working as Business Analyst , Client Service Representative and Service Delivery Manager .

Does HealthEquity Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthEquity Inc. employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at HealthEquity Inc.. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at HealthEquity Inc.?

53% of HealthEquity Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthEquity Inc. 3.5 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at HealthEquity Inc.?

Member Service Representative (41) , Customer Service Representative (28) , Service Delivery Manager (28) , Manager (25) , Member Service Specialist (20) , Member Services Specialist (20) , Senior Software Engineer (18) , Implementation Manager (13) , Member Services Representative (13) , Director (12) , Analyst (11) , Client Service Representative (11) , Software Engineer (11) , Business Analyst (10) , Member Service Representative II (9)

What are the pros of working at HealthEquity Inc. according to real employee reviews?

"Great benefits and the company is well diverse." ((in 120 reviews)); "Great people and a good company that truly believes in its product." ((in 57 reviews)); "Great Team members" ((in 39 reviews)); "Pay was great" ((in 39 reviews)); "Good Work/Life Balance" ((in 37 reviews))

What are the cons of working at HealthEquity Inc. according to real employee reviews?

"Management was appalling." ((in 23 reviews)); "They show their "purple culture" through constant layoffs." ((in 18 reviews)); "Unrealistic expectations, metric driven, unsafe leadership, poor lower and mid management and inconsistent support, constant process changes with little to no training." ((in 15 reviews)); "Awful managers." ((in 13 reviews)); "The culture is probably gone for good and communication with upper management is nonexistent." ((in 12 reviews))

What are employees saying about HealthEquity Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthEquity Inc. layoffs and their outlook for job security at HealthEquity Inc. in 2026.

What are the top reviewed HealthEquity Inc. locations?

Draper , Irving , Salt Lake City , Dallas , Tempe , Louisville , Milwaukee , Phoenix , Price , San Mateo , Atlanta , Lehi , Sandy , New York , Houston , Seattle , South Jordan , Richfield , Kansas City , Mesa , Celina , Texas City , San Diego , San Francisco , Parker , Miami , Alpharetta , Utah , Dallas-Fort Worth , Cleveland

HealthEquity Inc. reviews

3.2

53% would recommend to a friend

(949 total reviews)

Scott Cutler

31% approve of CEO

52% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.4

Compensation and benefits

3.3

Culture & values

2.9

Career opportunities

2.8

Senior management

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 949 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

949 reviews

2.0

Dec 16, 2017

"What they don't want you to know"

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Overall the company seems to be a happy place with a good culture, and a lot of nice perks. I know there are many departments and employees that will be satisfied to work here.

Cons

There is room for much improvement in the Technology area of this company. If you are a technology professional looking for career pathing and a fair, ethical environment, you may want to keep looking. This company tout’s promotion from within, but what they don't tell you is that won't happen unless you are part of the “friends” circle which goes all the way up the chain to the “C” level. Friends outside of the company will be hired over qualified internal candidates. They won’t give the budget, resources, or necessary tools to get the job done, but they expect perfect results. Don’t worry if you can’t get this impossible feat done if you are part of the circle, but if you’re not…. expect to be publicly flogged. Go to your manager, they will sound sympathetic, but nothing will change. Go higher up or to HR, same result. They will give your name and grievances to your manager with a promise of no retribution, but then you have created an even more difficult situation for yourself. This company actually holds departmental meetings to “coach” employees on how to answer NPS or employee surveys so their scores will look better. Ask them about it and they will tell you it’s just so you understand how to fill out the survey, but ask anyone in the room and that is not the case. This is highly unethical.

HealthEquity Inc. Response

8y

Thank you for your review of HealthEquity on Glassdoor. While I am disheartened to read your review and experience with HealthEquity, we are appreciative when our team members provide meaningful feedback so that we can best learn and take action. I personally know that our Technology leadership takes all feedback very seriously and is committed to taking action on feedback to make a better experience and working environment for all team members. There has already been action in place regarding this feedback. The Ethics Hotline has an incredibly thorough review process to ensure that any issue voiced through that avenue is taken with the appropriate level of seriousness. There is no manipulation or discrediting of any issue reported. I would encourage all team members to work with leadership or People Team to ensure they have a sufficient understanding of the reporting procedure process. Thank you for your review and contributions to HealthEquity.

2.0

Dec 13, 2017

They select who they bring up.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

At the time, the "Purple Attitude" made a lot of sense. The company was innovative and very involved in their employee's health. The pay was decent, and there was a lot of promise.

Cons

Day one, I was bullied directly by a "co-worker", and that happened right in front of my supervisor. He didn't even react. Obviously, I could take to the manager. I repeatedly brought up my issues to management, and the answer was that the manager didn't want to be a "drama manager". And yet, the moment of the clique said a single word about me, I was in the office being questioned like the prime suspect on an NCIS show. Despite their unprofessional behavior ( Profane, disruptive during meetings, insulting and borderline harassment) It didn't matter that I was right. It didn't matter that my "team" would do things that were highly unethical. I wasn't part of the clique. So I was quite frankly discriminated against (For many reasons, we won't deal with them here). Worse, I went to HR to ask for assistance and I remember the HR person clearly tell me that this may not be the job for me. There are other jobs I could be looking for if I am not happy. Beautiful. Great advice. I had three offers, I took this one on a recommendation. I guess I should have gone with my first choice. A lot of reviews here say "Forget about getting sick, you are on a warning the moment you call in, or you leave early" My addition is "Unless you have an 'in' with management or your supervisor". If you have a medical condition, you have to kiss a lot of hiney here. If you have principles, you're not going to strive there, move along. You don't "Fit the Profile". I know I didn't, for more than one reason, none of which I had a choice on.

HealthEquity Inc. Response

8y

Thank you for your review of HealthEquity on Glassdoor. While it is extremely unfortunate and disheartening for me to personally read and digest, if this is a team members experience, we want to hear. We will fail to positively grow if we do not confront brutal truths that may exist. And it is up to our team members to appropriately and professionally raise their concerns in order to achieve a more productive working environment for all. Personally I am disheartened by this review as I can sense that there was a lot of thought and personal experience in this review. And while it may be challenging to acknowledge, I care. There are many team members and leaders that do care and truly strive to make a pleasant working environment for all. Thank you for your review and contributions to HealthEquity.

2.0

Dec 6, 2017

High on the company as a whole but leadership is really bad

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great company concept with great benefits

Cons

Leaders avoid employees, blow off employees and choose not to communicate

HealthEquity Inc. Response

8y

Thank you for your review of HealthEquity on Glassdoor. While it is disappointing to hear about your experience regarding you leadership, we appreciate hearing the concerns of our team members. We can best create a great experience (and build a strong leadership team) as we discuss concerns and work together towards better solutions. Thank you for your contributions in 'building health savings', and we wish you the best!

Viewing 817 - 819 of 949 Reviews

Jobs at HealthEquity Inc.

Member Service Specialist I

Regional Sales Executive

Sr Third Party Risk Analyst (TPRM)