Is HealthEquity Inc. a good company to work for?

HealthEquity Inc. has an overall rating of 3.2 out of 5, based on over 982 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 53% of employees would recommend working at HealthEquity Inc. to a friend and 52% have a positive outlook for the business. The best reviews about HealthEquity Inc. have been left by employees working as Business Analyst , Client Service Representative and Service Delivery Manager .

Does HealthEquity Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthEquity Inc. employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at HealthEquity Inc.. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at HealthEquity Inc.?

53% of HealthEquity Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthEquity Inc. 3.5 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at HealthEquity Inc.?

Member Service Representative (41) , Customer Service Representative (28) , Service Delivery Manager (28) , Manager (25) , Member Service Specialist (20) , Member Services Specialist (20) , Senior Software Engineer (18) , Implementation Manager (13) , Member Services Representative (13) , Director (12) , Analyst (11) , Client Service Representative (11) , Software Engineer (11) , Business Analyst (10) , Member Service Representative II (9)

What are the pros of working at HealthEquity Inc. according to real employee reviews?

"Great benefits and the company is well diverse." ((in 128 reviews)); "Great people and a good company that truly believes in its product." ((in 50 reviews)); "Pay was great" ((in 44 reviews)); "Great Team members" ((in 43 reviews)); "Good Work/Life Balance" ((in 37 reviews))

What are the cons of working at HealthEquity Inc. according to real employee reviews?

"They show their "purple culture" through constant layoffs." ((in 19 reviews)); "The content we go over needs at minimum 6 weeks of training." ((in 14 reviews)); "Awful managers." ((in 13 reviews)); "The culture is probably gone for good and communication with upper management is nonexistent." ((in 12 reviews)); "average salary compensation and lack of pay transparency" ((in 10 reviews))

What are employees saying about HealthEquity Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthEquity Inc. layoffs and their outlook for job security at HealthEquity Inc. in 2026.

What are the top reviewed HealthEquity Inc. locations?

Draper , Irving , Salt Lake City , Dallas , Tempe , Louisville , Milwaukee , Phoenix , Price , San Mateo , Atlanta , Lehi , Sandy , New York , Houston , Seattle , South Jordan , Richfield , Kansas City , Mesa , Celina , Texas City , San Diego , San Francisco , Parker , Miami , Alpharetta , Utah , Dallas-Fort Worth , Cleveland

HealthEquity Inc. reviews

3.2

53% would recommend to a friend

(949 total reviews)

Scott Cutler

31% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (949 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 949 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

949 reviews

5.0

Dec 10, 2020

Love The Executive Team and Everyone!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Authentic, honest, dedicated, transparent, caring and really take care of their people/teammates!

Cons

the pandemic and not being able to have face to face interaction with fellow purple people!

HealthEquity Inc. Response

5y

Thank you for your review of HealthEquity on Glassdoor. It's great to hear that you're experiencing the care and transparency that is really a focus of leadership and so many of our teammates. Thank you for bringing value to our team! I agree, the transition to a mostly remote workforce has made some of the relationship building more difficult. We definitely have to be more intentional about our efforts to interact. Keep an eye out for additional opportunities to connect with others in the current virtual state! Thank you very much for your review and thoughtful responses, it is much appreciated!

5.0

Dec 9, 2020

BEST EMPLOYER EVER!

Member services representative

Recommend

CEO approval

Business Outlook

Pros

HealthEquity treats their employees amazing. I feel truly valued by this company. They have amazing culture and values, and you can really feel it radiating in everything and everyone.

Cons

I have not found one con.

HealthEquity Inc. Response

5y

Thank you for your review of HealthEquity on Glassdoor. It's great to hear that you've really witnessed HealthEquity's culture in action! You are actively forming and adding to that culture as you live the values -thank you for bringing such positivity to your fellow teammates!

5.0

Dec 8, 2020

Cobra Ops I

Cobra operations processor

Recommend

CEO approval

Business Outlook

Pros

Great company to work for!

Cons

No Cons this is a great company

HealthEquity Inc. Response

5y

Love it! Thanks for providing this review and for all the work you do for COBRA Operations and the company as a whole. I like your suggestion of making time for cross-training. I know there are current efforts in different areas of the business to accomplish that, but as it relates to your team and department, I would recommend additionally raising awareness to your leader and/or People Partner as well as sharing this idea on internal engagement surveys. Glassdoor can be a good place for advice, but hopefully the other avenues suggested can additionally gain traction for this specific advice. Thank you again for your review!

Viewing 835 - 837 of 949 Reviews

Jobs at HealthEquity Inc.

Member Service Specialist I

Regional Sales Executive

Sr Third Party Risk Analyst (TPRM)

AVP Revenue Accounting