Is HealthEquity Inc. a good company to work for?

HealthEquity Inc. has an overall rating of 3.2 out of 5, based on over 981 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 53% of employees would recommend working at HealthEquity Inc. to a friend and 52% have a positive outlook for the business. The best reviews about HealthEquity Inc. have been left by employees working as Business Analyst , Client Service Representative and Service Delivery Manager .

Does HealthEquity Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthEquity Inc. employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at HealthEquity Inc.. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at HealthEquity Inc.?

53% of HealthEquity Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthEquity Inc. 3.5 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at HealthEquity Inc.?

Member Service Representative (41) , Customer Service Representative (28) , Service Delivery Manager (28) , Manager (25) , Member Service Specialist (20) , Member Services Specialist (20) , Senior Software Engineer (18) , Implementation Manager (13) , Member Services Representative (13) , Director (12) , Analyst (11) , Client Service Representative (11) , Software Engineer (11) , Business Analyst (10) , Member Service Representative II (9)

What are the pros of working at HealthEquity Inc. according to real employee reviews?

"Great benefits and the company is well diverse." ((in 119 reviews)); "Great people and a good company that truly believes in its product." ((in 52 reviews)); "Great Team members" ((in 43 reviews)); "Pay was great" ((in 42 reviews)); "Good Work/Life Balance" ((in 35 reviews))

What are the cons of working at HealthEquity Inc. according to real employee reviews?

"They show their "purple culture" through constant layoffs." ((in 17 reviews)); "The content we go over needs at minimum 6 weeks of training." ((in 14 reviews)); "The culture is probably gone for good and communication with upper management is nonexistent." ((in 12 reviews)); "Awful managers." ((in 12 reviews)); "Competitive Salaries" ((in 9 reviews))

What are employees saying about HealthEquity Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthEquity Inc. layoffs and their outlook for job security at HealthEquity Inc. in 2026.

What are the top reviewed HealthEquity Inc. locations?

Draper , Irving , Salt Lake City , Dallas , Tempe , Louisville , Milwaukee , Phoenix , Price , San Mateo , Atlanta , Lehi , Sandy , New York , Houston , Seattle , South Jordan , Richfield , Kansas City , Mesa , Celina , Texas City , San Diego , San Francisco , Parker , Miami , Alpharetta , Utah , Dallas-Fort Worth , Cleveland

HealthEquity Inc. reviews

3.2

53% would recommend to a friend

(949 total reviews)

Scott Cutler

31% approve of CEO

52% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.4

Compensation and benefits

3.3

Culture & values

2.9

Career opportunities

2.8

Senior management

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 949 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

949 reviews

3.0

Aug 22, 2025

Not bad on the surface, but culture could use some work

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Good benefits, generally good management with decent people skills

Cons

Pointing fingers during post mortem meetings, mandated processes without explanation or reasonable expectations, lack of focus on a particular business direction making it hard to align with the company

HealthEquity Inc. Response

10mo

Thank you for sharing your perspective. We’re glad you’ve found value in the benefits and supportive management, and we also hear your concerns around collaboration, communication, and how decisions are experienced by teams. We appreciate your candid feedback — it helps our leaders see where there are opportunities to strengthen teamwork, create clarity, and focus on solutions that help both teammates and members succeed.

3.0

Aug 3, 2025

Use to be good

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Purple Culture is really great

Cons

New board members, lay offs, change of mission focus

HealthEquity Inc. Response

10mo

Thanks for sharing your experience. We’re glad you’ve experienced our remarkable Purple culture! It’sn really what makes HealthEquity special. We also hear your concerns around recent changes. Our goal is to grow in a sustainable way that supports teammates while making sure we keep earning the trust of our members. We know change isn’t always easy, and we appreciate your honesty in sharing this feedback.

3.0

Jun 3, 2025

NEW CEO

Member service specialist ii

Recommend

CEO approval

Business Outlook

Pros

One major advantage was the opportunity for growth within the company. However, I’m not sure if that’s still true, since the new systems have made it much harder to meet our metrics. The changes have introduced numerous technical issues and bugs, which are affecting both employees and members.

Cons

I understand the business rationale behind making changes, but it feels like the new CEO is more focused on proving himself than on truly supporting our members. As a result, we're offering less help to our members, and this is reflected in the negative feedback we're receiving in our surveys. Cross-training is definitely valuable, but it would be even better if we received additional compensation for taking on these extra responsibilities.

HealthEquity Inc. Response

12mo

Thanks for sharing such thoughtful feedback. We’re glad you saw growth opportunities here. That’s something we’ve always valued and want to continue providing. We also recognize that the recent system changes haven’t been smooth for everyone. The technical hiccups have been frustrating, and we’re actively working to resolve them so teammates can do their best work and members get the support they need. Change is never easy, and we know it’s a tough balancing act between evolving as a business and maintaining the experience our teams and members expect. Your feedback is a good reminder of how important it is for leaders to stay connected, speak up, and support their teams through transition. We appreciate your honesty and your care for the mission.

Viewing 124 - 126 of 949 Reviews

Jobs at HealthEquity Inc.

Member Service Specialist I

Regional Sales Executive

Sr Third Party Risk Analyst (TPRM)

Sr Custom Contracts Administrator