Is HealthEquity Inc. a good company to work for?

HealthEquity Inc. has an overall rating of 3.2 out of 5, based on over 981 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 53% of employees would recommend working at HealthEquity Inc. to a friend and 52% have a positive outlook for the business. The best reviews about HealthEquity Inc. have been left by employees working as Business Analyst , Client Service Representative and Service Delivery Manager .

Does HealthEquity Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthEquity Inc. employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at HealthEquity Inc.. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at HealthEquity Inc.?

53% of HealthEquity Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthEquity Inc. 3.5 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at HealthEquity Inc.?

Member Service Representative (41) , Customer Service Representative (28) , Service Delivery Manager (28) , Manager (25) , Member Service Specialist (20) , Member Services Specialist (20) , Senior Software Engineer (18) , Implementation Manager (13) , Member Services Representative (13) , Director (12) , Analyst (11) , Client Service Representative (11) , Software Engineer (11) , Business Analyst (10) , Member Service Representative II (9)

What are the pros of working at HealthEquity Inc. according to real employee reviews?

"Great benefits and the company is well diverse." ((in 119 reviews)); "Great people and a good company that truly believes in its product." ((in 52 reviews)); "Great Team members" ((in 43 reviews)); "Pay was great" ((in 42 reviews)); "Good Work/Life Balance" ((in 35 reviews))

What are the cons of working at HealthEquity Inc. according to real employee reviews?

"They show their "purple culture" through constant layoffs." ((in 17 reviews)); "The content we go over needs at minimum 6 weeks of training." ((in 14 reviews)); "The culture is probably gone for good and communication with upper management is nonexistent." ((in 12 reviews)); "Awful managers." ((in 12 reviews)); "Competitive Salaries" ((in 9 reviews))

What are employees saying about HealthEquity Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthEquity Inc. layoffs and their outlook for job security at HealthEquity Inc. in 2026.

What are the top reviewed HealthEquity Inc. locations?

Draper , Irving , Salt Lake City , Dallas , Tempe , Louisville , Milwaukee , Phoenix , Price , San Mateo , Atlanta , Lehi , Sandy , New York , Houston , Seattle , South Jordan , Richfield , Kansas City , Mesa , Celina , Texas City , San Diego , San Francisco , Parker , Miami , Alpharetta , Utah , Dallas-Fort Worth , Cleveland

HealthEquity Inc. reviews

3.2

53% would recommend to a friend

(949 total reviews)

Scott Cutler

31% approve of CEO

52% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 949 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

949 reviews

2.0

May 13, 2025

HealthEquity...

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexibility, Benefits, remote, co-workers,unlimited pto

Cons

Leadership, prioritizing politics over value, having inconsistent goals throughout org, prioitizing workers in salt lake city

HealthEquity Inc. Response

1y

Thank you for highlighting the flexibility, benefits, and supportive teammates—those are core parts of what we aim to offer. We understand your concerns around alignment and consistency. As we grow, we’re focused on building clearer priorities, reducing internal friction, and ensuring all team members—regardless of location—feel equally valued. Your feedback helps us continue moving in the right direction, and we appreciate you sharing it.

2.0

Feb 5, 2025

Big Promises

Member service representative

Recommend

CEO approval

Business Outlook

Pros

Benefits are decent, teammates are helpful and supportive

Cons

Company doesn’t actually value their employees, pay is low for the skills required for the position, PTO is rarely approved even with significant notice, company promises inclusivity and understanding of those with disabilities but does not deliver on this at all, departments do not communicate well leaving a constant disconnect that hinders employees and members, management is not nearly as knowledgeable as they should be (most teammates know more than management), Member Service is treated like a revolving door with constant layoffs and new hires, there are constant system issues that fall back on the employees and hurt our metrics

HealthEquity Inc. Response

1y

Thank you for taking the time to share your experience. We’re glad to hear that you found your teammates to be helpful and supportive and that you appreciated the benefits. We sincerely regret that other aspects of your time with us have not meet your expectations. Your concerns regarding communication, leadership, and support for employees are important, and we understand how these challenges can impact both the employee and member experience. We also take feedback about inclusivity seriously, as we strive to create a workplace where all employees feel valued and supported. Your insights will be shared with our leadership team as we continuously work to improve our processes, communication, and overall employee experience. Thank you for your contributions.

1.0

Oct 21, 2024

Overwhelming

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Overwhelming work environment. They're always increasing workload without increasing pay.

Cons

I currently have nothing positive to say right now. Especially after 3 years

HealthEquity Inc. Response

1y

Thank you for sharing your perspective with us. We're sorry to hear that the workload has been overwhelming, and we appreciate the dedication you've shown over the past three years. Your feedback on workload, pay, and management’s approach to customer relations is valuable, and we’re committed to looking for ways to improve these areas to better support our teams. We greatly value each teammate and their experience.

Viewing 127 - 129 of 949 Reviews

Jobs at HealthEquity Inc.

Member Service Specialist I

Regional Sales Executive

Sr Third Party Risk Analyst (TPRM)