Is HealthEquity Inc. a good company to work for?

HealthEquity Inc. has an overall rating of 3.2 out of 5, based on over 982 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 53% of employees would recommend working at HealthEquity Inc. to a friend and 52% have a positive outlook for the business. The best reviews about HealthEquity Inc. have been left by employees working as Business Analyst , Client Service Representative and Service Delivery Manager .

Does HealthEquity Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthEquity Inc. employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at HealthEquity Inc.. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at HealthEquity Inc.?

53% of HealthEquity Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthEquity Inc. 3.5 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at HealthEquity Inc.?

Member Service Representative (41) , Customer Service Representative (28) , Service Delivery Manager (28) , Manager (25) , Member Service Specialist (20) , Member Services Specialist (20) , Senior Software Engineer (18) , Implementation Manager (13) , Member Services Representative (13) , Director (12) , Analyst (11) , Client Service Representative (11) , Software Engineer (11) , Business Analyst (10) , Member Service Representative II (9)

What are the pros of working at HealthEquity Inc. according to real employee reviews?

"Great benefits and the company is well diverse." ((in 129 reviews)); "Great people and a good company that truly believes in its product." ((in 55 reviews)); "Pay was great" ((in 42 reviews)); "Great team members" ((in 40 reviews)); "Good Work/Life Balance" ((in 38 reviews))

What are the cons of working at HealthEquity Inc. according to real employee reviews?

"Management was appalling." ((in 24 reviews)); "They show their "purple culture" through constant layoffs." ((in 18 reviews)); "The content we go over needs at minimum 6 weeks of training." ((in 15 reviews)); "The culture is probably gone for good and communication with upper management is nonexistent." ((in 12 reviews)); "average salary compensation and lack of pay transparency" ((in 12 reviews))

What are employees saying about HealthEquity Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthEquity Inc. layoffs and their outlook for job security at HealthEquity Inc. in 2026.

What are the top reviewed HealthEquity Inc. locations?

Draper , Irving , Salt Lake City , Dallas , Tempe , Louisville , Milwaukee , Phoenix , Price , San Mateo , Atlanta , Lehi , Sandy , New York , Houston , Seattle , South Jordan , Richfield , Kansas City , Mesa , Celina , Texas City , San Diego , San Francisco , Parker , Miami , Alpharetta , Utah , Dallas-Fort Worth , Cleveland

HealthEquity Inc. reviews

3.2

53% would recommend to a friend

(949 total reviews)

Scott Cutler

31% approve of CEO

52% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 949 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

949 reviews

5.0

Jul 26, 2017

You get what you put into it!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Wonderful company to work for! It is remarkable to be in a job where you truly believe in the products you promote. -Awesome work culture. -Supportive leaders. -Fun work events. -Work satisfaction -Fast growing company yet maintains the feel of a small business. -Good benefits (PTO, Health, Dental, vision, Wellness, etc) -Provides a lot of avenues for new experiences in team/company.

Cons

As mentioned in a few other reviews; I don't appreciate the cap of PTO that can rollover year to year. I personally have very few if any qualms with this job. If you embrace the culture of the workplace you will fall in love with place!

HealthEquity Inc. Response

8y

Thank you for your review of HealthEquity on Glassdoor. I am a big believer in the 'you get out what you put in'. A company culture is reflected in the interactions that we have with each other as team members.; so we if are putting out positive, supportive, collaborative interactions, we often receive that back. And when 1000+ team members are striving for this, it makes for a great company feel. I am appreciative that our leadership has a genuine commitment to maintain a small business feel as we continue to grow. Regarding the PTO rollover cap - your sentiments are understood. We explore our PTO annually (in addition to all benefit offerings), and while the design isn't perfect, it is designed for a reason. I encourage you to review with your leader or People Team for additional clarity if needed. Thank you again for your review and contributions to the team.

4.0

Mar 18, 2017

Better than Most

Operations team lead

Recommend

CEO approval

Business Outlook

Pros

The company in general cares for its employees. They're always trying to make things more enjoyable and fun in the workplace.

Cons

They struggle with focusing on developing the actual NEEDS of their departments, rather than building the next big thing for a specific client. There is rarely maintenance of current systems and upgrades to improve things, makes doing your job extremely frustrating, and especially being told to give suggestions for improvement, but never seeing them come to fruition.

HealthEquity Inc. Response

8y

Thank you for your review of HealthEquity on Glassdoor. Personally, I do believe that our company leadership does genuinely care about the team members and team environment. This does make for a pleasant and potentially fulfilling working environment. You bring up an interesting point regarding the needs of the departments. With high growth opportunities, the needs of the team, department, and company seem to continually evolve. We can best solve together when we have proactive and vocal team members willing to provide critical feedback and critical thought in problem solving. With a fast paced organization such as this, there is opportunity to not fully understand downstream impacts so I know leadership is very appreciative as team members contribute in the feedback and solution processes. I encourage you to work directly with your leader or People Team to ensure you feel heard and supported as we continue to grow. Thank you again for your review and contributions to HealthEquity.

3.0

Jan 5, 2017

Review

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people are great and the benefits are pretty good.

Cons

Change is slow, systems need an overhaul, IT needs to reprioritize their work (they are a huge bottleneck)

Viewing 151 - 153 of 949 Reviews

Jobs at HealthEquity Inc.

Member Service Specialist I

Regional Sales Executive

Sr Third Party Risk Analyst (TPRM)

Enterprise Sales Executive - DC, DE, KY, MD, OH, PA and WV