Is HealthEquity Inc. a good company to work for?

HealthEquity Inc. has an overall rating of 3.2 out of 5, based on over 982 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 53% of employees would recommend working at HealthEquity Inc. to a friend and 53% have a positive outlook for the business. The best reviews about HealthEquity Inc. have been left by employees working as Business Analyst , Client Service Representative and Service Delivery Manager .

Does HealthEquity Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthEquity Inc. employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at HealthEquity Inc.. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at HealthEquity Inc.?

53% of HealthEquity Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthEquity Inc. 3.4 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at HealthEquity Inc.?

Member Service Representative (41) , Customer Service Representative (28) , Service Delivery Manager (28) , Manager (25) , Member Service Specialist (20) , Member Services Specialist (20) , Senior Software Engineer (18) , Implementation Manager (13) , Member Services Representative (13) , Director (12) , Analyst (11) , Client Service Representative (11) , Software Engineer (11) , Business Analyst (10) , Member Service Representative II (9)

What are the pros of working at HealthEquity Inc. according to real employee reviews?

"Great benefits and the company is well diverse." ((in 121 reviews)); "Great people and a good company that truly believes in its product." ((in 51 reviews)); "Pay was great" ((in 43 reviews)); "Work life balance was great" ((in 37 reviews)); "Great team members" ((in 37 reviews))

What are the cons of working at HealthEquity Inc. according to real employee reviews?

"Management was appalling." ((in 24 reviews)); "They show their "purple culture" through constant layoffs." ((in 19 reviews)); "The content we go over needs at minimum 6 weeks of training." ((in 15 reviews)); "Awful managers." ((in 13 reviews)); "The culture is probably gone for good and communication with upper management is nonexistent." ((in 12 reviews))

What are employees saying about HealthEquity Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthEquity Inc. layoffs and their outlook for job security at HealthEquity Inc. in 2026.

What are the top reviewed HealthEquity Inc. locations?

Draper , Irving , Salt Lake City , Dallas , Tempe , Louisville , Milwaukee , Phoenix , Price , San Mateo , Atlanta , Lehi , Sandy , New York , Houston , Seattle , South Jordan , Richfield , Kansas City , Mesa , Celina , Texas City , San Diego , San Francisco , Parker , Miami , Alpharetta , Utah , Dallas-Fort Worth , Cleveland

HealthEquity Inc. reviews

3.2

53% would recommend to a friend

(949 total reviews)

Scott Cutler

33% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 949 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

949 reviews

4.0

Feb 18, 2020

Poor pay, okay benefits, good culture

It analyst

Recommend

CEO approval

Business Outlook

Pros

The people are very nice. Especially if you are a member of the predominant culture in this State. If so, you will do much better than if not. Loyalty is the prevailing feature of this company. More important than skill, accomplishments, or contributions. Put in your time, don't offend anyone, and you will probably do well. If you can only get hired.

Cons

Everyone complains about pay everywhere you go, that's just a fact. But HEQ’s salaries are simply not competitive with others in the area. At least below the Director level. For everything above entry-level, to mid-level management, starting pay isn't stellar. At Dir level & above, salaries are fairly competitive and can even be generous when factoring in stock and options.

HealthEquity Inc. Response

6y

Thank you for your review of HealthEquity on Glassdoor. You certainly have significant experiences or insights that were shared in your detailed response. We appreciate team members taking the time to professionally dialogue on their experiences in effort to work together to create better outcomes. Thank you for your detailed feedback. Happy to talk more specifics regarding the benefits package and hiring so please reach out to People Team for better mutual understanding. In short on benefits, we do robust benchmarking and do find our full benefits offering to be fairly generous compared to benchmarking. That said, not all team members will value certain benefits the same way. On recruiting, I get the sentiment behind your feedback. This is an opportunity to better partner and calibrate together to produce better outcomes.

3.0

Jan 9, 2020

Could be a good place with changes

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Culture seems good Compensation if fair Products are needed Locations are good

Cons

Leadership team they kept is smart but limited Didn't retain any WageWorks leaders which makes no sense CIO is resigning just 4 months into combined company Talented folks are looking elsewhere Cost of Healthcare is terrible v. what wageworks had Integration is proving difficult

HealthEquity Inc. Response

6y

Thank you for your review of HealthEquity on Glassdoor. Your title implies a lot for me that I actually find quite encouraging. You're absolutley right that HealthEquity can be a good/great/remarkable place with changes. And the opportunity is to have productive feedback from team members and leadership that genuinely listens and engages in the feedback. No one person will have all the answers so it takes a collection of team members working together to problem solve and create opportunities for an even better working environment.

3.0

Jan 7, 2020

Great place to work, but beware!

Administrative

Recommend

CEO approval

Business Outlook

Pros

Great team, I really enjoyed the people I have worked with here. I immediately felt like I was part of a close knit group, almost family like. I will be sad to leave. There are multiple locations and they provide the tools to make sure that everyone can collaborate effectively despite the distance. The benefits are amazing! I have been spoiled and will never be able to go to another company and feel the same about benefits. A large company generally means more stability, but that is not the case now that the company has been acquired.

Cons

Lack of trust in the new management. HealthEquity management came in saying they were not going to be the 'conquerors', they had meetings telling people not to leave because there was 'so much work to do' and 'we don't have enough people as it is to get it all done' and then suddenly laid off a bunch of people. Right before Christmas. Their managers were never notified of this before it happened, or their director. They found out as their staff went to HR. A bunch of people were given future lay-off dates. After they announced all of this they had an all hands meeting where people were expected to cheer (loudly) about laying-off their friends and co-workers because it meant they would get more money in 'bonuses'. Since a bunch of people hadn't actually left yet, they had to watch everyone cheer about getting rid of them. It was tone deaf and heartless. I would normally just be annoyed and not write a review at all, but they are still hiring people, and at the location they are getting rid of! They have made offhand comments that suggest they are planning more lay-offs in San Mateo. They shouldn't be hiring ANYONE if they can't be sure the position will be there long term. It doesn't seem like anyone is safe and HealthEquity doesn't seem to be big on honesty, transparency, or empathy.

Viewing 241 - 243 of 949 Reviews

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