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      HealthPartners

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      HealthPartners Client Associate reviews

      3.8

      64% would recommend to a friend

      (13 total reviews)

      Andrea Walsh

      95% approve of CEO

      62% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Compensation and benefits

      3.8

      Senior management

      3.3

      Career opportunities

      2.7

      Work/Life balance

      Ratings by demographic groups

      Reviews by job title

      13 reviews
      3.0
      Nov 27, 2025

      Call centre job

      Client associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Home-based, remote, meh salary, calls aren’t fully back to back

      Cons

      The job of a client associate is basically a call centre/customer advisor job. Only apply if you don’t mind answering calls with a bit of admin on the side. Average calls are 20-30 per day. Some of the customers (“clients”) are quite rude, some are alright. Not much representation of colleagues from different backgrounds. Rules change here and there which can get annoying, not much career advancement except possibly being a team leader in 5 yrs or moving to other departments

      avatar
      HealthPartners Response
      7mo
      This feedback is very helpful to us. Thank you for submitting it.
      1.0
      Jul 18, 2025

      Overall

      Client associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote working as an option.

      Cons

      Poor management and lack of team morale.

      avatar
      HealthPartners Response
      12mo
      Thank you for sharing your experience. We are always striving to improve, so we genuinely appreciate your feedback.
      4.0
      Jan 16, 2025

      Not bad

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Leadership inclusive growth benefits remote

      Cons

      Anxiety, calls are back to back, and taking time off is hard

      avatar
      HealthPartners Response
      1y
      Your feedback is very helpful. Thank you for taking the time to write a review.
      Viewing 1 - 3 of 13 Reviews
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