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      HealthPlanOne

      Engaged Employer

      HealthPlanOne Customer Service Representative/Licensed Insurance Agent reviews

      3.0

      36% would recommend to a friend

      (80 total reviews)
      avatar

      Ben Pajak

      49% approve of CEO

      33% positive business outlook

      Ratings by demographic groups

      Licensed Insurance Agent/Customer Service Representative employees have rated HealthPlanOne with 3.0 out of 5 stars, based on 80 company reviews on Glassdoor. This indicates that most Licensed Insurance Agent/Customer Service Representative professionals have an average working experience there. HealthPlanOne is rated in line with the average (within 1 standard deviation) by Licensed Insurance Agent/Customer Service Representative professionals compared to other employers within the Insurance industry (3.6 stars).

      Reviews by job title

      80 reviews
      3.0
      Apr 23, 2024

      Its a good company

      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      They are very flexible when it comes to family matters. Everyone wants to help you once you get on the floor. Fully remote unless you want to go to the office

      Cons

      They are not always up front with changes. Pending on who is your sup you may have someone that love to micro manage. If you are not producing they will Let you go. Systems are constantly changing or crashing or just don't work.

      avatar
      HealthPlanOne Response
      2y
      Thank you for sharing your feedback with us. We're pleased to hear that you appreciate our company's flexibility regarding family matters and the supportive atmosphere once you're on the floor. Additionally, we're glad you find value in our fully remote option. We're sorry to hear about the challenges you've faced with transparency regarding changes and the possibility of micro-management from certain supervisors. We also understand your frustration with the systems' instability. Your insights are important to us, and we're committed to taking steps to address these issues in order to improve the overall employee experience. If you have any further feedback or would like to continue the conversation, please email us at feedback@hpone.com.
      5.0
      Apr 10, 2024

      Work from home

      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home hours people and training

      Cons

      Pay leads flex card mania

      avatar
      HealthPlanOne Response
      2y
      We appreciate you for taking the time to leave us a 5-star review! Thank you for acknowledging our company’s well-rounded training program and remote work environment. If you have any other feedback, please reach out to us at feedback@hpone.com.
      1.0
      Mar 25, 2024

      Ok

      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      It barely pays my bills

      Cons

      The supervisors will constantly hound you for sales. It can be very stressful.

      avatar
      HealthPlanOne Response
      2y
      Thank you for taking the time to share your feedback with us. We understand that the pressure to meet sales targets can be stressful, and we apologize if it has impacted your experience negatively. We truly value our employees' well-being and are constantly striving to create a supportive and balanced work environment. Your advice to management is duly noted, and we will take proactive steps to ensure that our supervisors strike the right balance in motivating our employees without overwhelming them. Open communication channels are always encouraged at HealthPlanOne, so please feel free to reach out to feedback@hpone.com if you have any further concerns or suggestions and I will get back to you promptly.
      Viewing 43 - 45 of 80 Reviews
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      HealthPlanOne reviewsHealthPlanOne Licensed Insurance Agent/Customer Service Representative reviews

      Glassdoor has 716 HealthPlanOne reviews submitted anonymously by HealthPlanOne employees. Read employee reviews and ratings on Glassdoor to decide if HealthPlanOne is right for you.