Is HealthPlanOne a good company to work for as a Customer Service Representative/Licensed Insurance Agent?

Customer Service Representative/Licensed Insurance Agent professionals working at HealthPlanOne have rated their employer with 3.0 out of 5 stars in 80 Glassdoor reviews. This is an average score with the overall rating of HealthPlanOne employees being 3.0 out of 5 stars. Search open Customer Service Representative/Licensed Insurance Agent Jobs at HealthPlanOne now and start preparing for your job interview by browsing frequently asked Customer Service Representative/Licensed Insurance Agent interview questions at HealthPlanOne .

What are the top reviewed jobs at HealthPlanOne?

Licensed Insurance Agent (69) , Insurance Agent (44) , Insurance Sales Agent (31) , Licensed Agent (31) , Insurance Broker (23) , Customer Service Representative (21) , Broker (20) , Medicare Sales Agent (17) , Medicare Sales Representative (16) , Sales Supervisor (16) , Licensed Health Agent (12) , Licensed Health Insurance Agent (12) , Sales (12) , Sales Agent (12) , Licensed Medicare Agent (11)

What are the pros of working at HealthPlanOne according to real employee reviews?

"Its Remote and good pay" ((in 51 reviews)); "Great training and good support system" ((in 38 reviews)); "Good pay, work from home" ((in 36 reviews)); "No Cost Leads and Great Culture" ((in 32 reviews)); "The Human Resource and administrative people are great." ((in 25 reviews))

What are the cons of working at HealthPlanOne according to real employee reviews?

"The commissions are low for being 100% commission job" ((in 23 reviews)); "Now, I'm sure people at the top in the C Suite and a few positions down are making good money, but it does not translate for your sales agents or supervisors who are basically stuck at $45,000 on average for agents, and supervisors about $52,000 on average." ((in 17 reviews)); "Most agents are 100% commission so you need to produce or you won't make money." ((in 11 reviews)); "Out bound sales with leads that were years old..bent medicare contact rules... Extreme favoritism... Layoff 75% of sales force after Open enrollment" ((in 9 reviews)); "They rarely promote talent from within and choose favorites when hiring for seasonal positions." ((in 9 reviews))

HealthPlanOne Customer Service Representative/Licensed Insurance Agent reviews

3.0

36% would recommend to a friend

(80 total reviews)

Ben Pajak

49% approve of CEO

33% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Licensed Insurance Agent/Customer Service Representative employees have rated HealthPlanOne with 3.0 out of 5 stars, based on 80 company reviews on Glassdoor. This indicates that most Licensed Insurance Agent/Customer Service Representative professionals have an average working experience there. HealthPlanOne is rated in line with the average (within 1 standard deviation) by Licensed Insurance Agent/Customer Service Representative professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

80 reviews

3.0

May 6, 2024

Great company

Licensed health insurance agent

Recommend

CEO approval

Business Outlook

Pros

Great pay for entry level worker Great co workers

Cons

You feel like a number over time. Basically a glorified telemarketing job

HealthPlanOne Response

1y

Thank you for sharing your feedback about your experience at HealthPlanOne. We appreciate your insights and your positive remarks about the pay for entry-level workers and your great co-workers. We understand your concern about feeling like a number over time and the nature of the job. Your feedback is important to us as we continue to strive to create an environment where every team member feels valued and recognized. If you have any additional feedback or suggestions on how we can improve, please feel free to reach out to us at feedback@hpone.com.

4.0

Apr 29, 2024

Pretty good

Licensed insurance agent

Recommend

CEO approval

Business Outlook

Pros

Nice people. Lots of opportunity.

Cons

Commute can be a pain.

HealthPlanOne Response

2y

We appreciate you for leaving us a 4-star review! We're pleased to hear that you find our team to be friendly and that you see plenty of opportunities within our company. We do understand that commuting can be challenging and we appreciate you bringing this to our attention. If you have any further feedback or suggestions on how we can enhance your experience, please don't hesitate to email us at feedback@hpone.com.

1.0

Apr 26, 2024

Review

Licensed insurance agent

Recommend

CEO approval

Business Outlook

Pros

There is great people that really eant to help you

Cons

There people who don't want to help you

HealthPlanOne Response

2y

Thank you for sharing your feedback with us. We're glad to hear that you've encountered great people who are genuinely willing to help. However, we're sorry to learn that not everyone has been as supportive as you'd hoped. Your experience is important to us, and we're committed to ensuring that all our team members feel supported and valued. If you have any additional feedback or suggestions on how we can improve, please don't hesitate to email us at feedback@hpone.com.

Viewing 40 - 42 of 80 Reviews

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