Is HealthPlanOne a good company to work for as a Customer Service Representative/Licensed Insurance Agent?

Customer Service Representative/Licensed Insurance Agent professionals working at HealthPlanOne have rated their employer with 3.0 out of 5 stars in 80 Glassdoor reviews. This is an average score with the overall rating of HealthPlanOne employees being 3.0 out of 5 stars. Search open Customer Service Representative/Licensed Insurance Agent Jobs at HealthPlanOne now and start preparing for your job interview by browsing frequently asked Customer Service Representative/Licensed Insurance Agent interview questions at HealthPlanOne .

What are the top reviewed jobs at HealthPlanOne?

Licensed Insurance Agent (69) , Insurance Agent (44) , Insurance Sales Agent (31) , Licensed Agent (31) , Insurance Broker (23) , Customer Service Representative (21) , Broker (20) , Medicare Sales Agent (17) , Medicare Sales Representative (16) , Sales Supervisor (16) , Licensed Health Agent (12) , Licensed Health Insurance Agent (12) , Sales (12) , Sales Agent (12) , Licensed Medicare Agent (11)

What are the pros of working at HealthPlanOne according to real employee reviews?

"Its Remote and good pay" ((in 51 reviews)); "Great training and good support system" ((in 38 reviews)); "Good pay, work from home" ((in 36 reviews)); "No Cost Leads and Great Culture" ((in 32 reviews)); "The Human Resource and administrative people are great." ((in 25 reviews))

What are the cons of working at HealthPlanOne according to real employee reviews?

"The commissions are low for being 100% commission job" ((in 23 reviews)); "Now, I'm sure people at the top in the C Suite and a few positions down are making good money, but it does not translate for your sales agents or supervisors who are basically stuck at $45,000 on average for agents, and supervisors about $52,000 on average." ((in 17 reviews)); "Most agents are 100% commission so you need to produce or you won't make money." ((in 11 reviews)); "Out bound sales with leads that were years old..bent medicare contact rules... Extreme favoritism... Layoff 75% of sales force after Open enrollment" ((in 9 reviews)); "They rarely promote talent from within and choose favorites when hiring for seasonal positions." ((in 9 reviews))

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HealthPlanOne

HealthPlanOne Customer Service Representative/Licensed Insurance Agent reviews

3.0

36% would recommend to a friend

(80 total reviews)

Ben Pajak

49% approve of CEO

33% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Work/Life balance

3.1

Culture & values

2.6

Career opportunities

2.5

Senior management

2.5

Compensation and benefits

Licensed Insurance Agent/Customer Service Representative employees have rated HealthPlanOne with 3.0 out of 5 stars, based on 80 company reviews on Glassdoor. This indicates that most Licensed Insurance Agent/Customer Service Representative professionals have an average working experience there. HealthPlanOne is rated in line with the average (within 1 standard deviation) by Licensed Insurance Agent/Customer Service Representative professionals compared to other employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

80 reviews

3.0

Sep 28, 2023

Decent job for inexperienced

Licensed insurance agent

Recommend

CEO approval

Business Outlook

Pros

There’s a base hourly pay, they train you and work with your schedule.

Cons

Commissions are only $10, captive, no book of business, and too many systems to navigate when it comes to the software used.

HealthPlanOne Response

Thank you for taking the time to write a review. We appreciate your recognition of the benefits of our job, including the base hourly pay, training opportunities, and flexibility with scheduling. We also understand your concerns about commissions and the complexity of the software systems. Your insights are valuable to us as we continuously strive to improve our processes and provide a better experience for our employees. If you have any specific feedback or would like to continue the conversation on how we can enhance your experience, please don't hesitate to email us at feedback@hpone.com.

3.0

Sep 20, 2023

Pretty decent

Licensed insurance agent

Recommend

CEO approval

Business Outlook

Pros

The pay is decent. I got licensed in different states.

Cons

Nesting period was not the best due to trainier

HealthPlanOne Response

Thank you for sharing your feedback with us. We're glad to hear that you find the pay to be decent and that you were able to obtain licenses in different states. We apologize for any challenges you experienced during the nesting period with your trainer. Your feedback is valuable to us, and we're committed to improving our training processes to ensure a smoother experience for all employees. If you have any further feedback or specific suggestions on how we can improve, please don't hesitate to email us at feedback@hpone.com.

4.0

Aug 15, 2023

Remote positions a plus

Licensed insurance agent

Recommend

CEO approval

Business Outlook

Pros

This company is pretty great with scheduling and understanding you do have a personal life outside of the job

Cons

The Pay could be better

Viewing 52 - 54 of 80 Reviews

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HealthPlanOne reviews HealthPlanOne Licensed Insurance Agent/Customer Service Representative reviews

HealthPlanOne

HealthPlanOne Customer Service Representative/Licensed Insurance Agent reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Decent job for inexperienced

Pretty decent

Remote positions a plus

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