HealthPlanOne reviews about "training"

Poor support from management after training.

No support for help when you need it, managers stick together, micromanaging, high turnover, and they will steal your commissions straight out from underneath you. I found out too late that they even had a class action lawsuit for not paying their employees their earnings due so they’ve since changed their name to “Clear Match”. They stole my last 3 paychecks and then told me I actually owed them money. And they can turn off your leads whenever they want to. Don’t work for this company if you are looking to succeed.

witholding of information lies huge miscommunication between HR, training, and hiring departments

More products to expand. Life, annuites

Everyone is on a different page because training is non-existent. PTO is accrued but getting it approved to take is a nightmare. You will have a new Team Lead every few weeks so you have to constantly adjust. Supervisors are never available for questions or escalated issues you must depend on teammates.

I actually really like it here

I have no cons, amazing place to work and advance your training.

Compensation is one of the cons.

Was originally hired on for Medicare but put into the Affordable Care Act plans division (no-one in my team was told before day one of training), poor training in respect to our actual job duties (ACA/IFP applications), delayed responses from supervisors in the chat, witnessed discrimination/differential treatment from one supervisor to her subordinate constantly, any suggestions you give to help improve the pain points agents deal with were seldom acknowledged, escalations were call avoided by supervisors, low morale in the department, several agents unbeknownst were making several errors on applications and thus misinforming customers daily (lack of training), ultimately the company didn't care if a customer made a false complaint they can still dismiss you without considering the ramifications or all the hard work you put in and suffered through. Bottom line: consider working somewhere else if you respect yourself enough to not be left high and dry. This seems to be the norm and company policies are usually against you to begin with.