HealthPlanOne reviews about "training"

42% positive business outlook

Reviews by job title

150 reviews
1.0
Apr 24, 2022

Lots of missing pieces

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great training classmates, work from home during training

Cons

The process needs a lot of work, no marx check? Their systems barely work, script is all over the pace

2.0
May 17, 2022

Below average compensation

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- great if you are new to the Medicare space - supervisors care about agents - they try to make it "family friendly" - support staff and admins are wonderful and work really hard

Cons

- you are not informed of the comp plan/and bonus incentives the last week of training and agents that are experience usually leave - Supervisors don't have any idea of the comp planes either or that is what they say. -

2.0
May 31, 2022

Working

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay was pretty decent

Cons

There was not enough training

5.0
Apr 14, 2022
Recommend
CEO approval
Business Outlook

Pros

They truly care about their employees. They give you the training and tools you need to complete your job to the best of your ability. They care about your opinions and make you feel like your opinion matters.

Cons

I cannot say anything negative about this company.

5.0
Apr 14, 2022

Impact training

Recommend
CEO approval
Business Outlook

Pros

I have been a customer service/ sales agent for over 20 plus years and I have to say this is the most advanced training class that I have ever had. This impact training was refreshing and has taught me so much about how to address different types of customers, In all situations. I learned so much. and it helped me be a better sales agent, especially working with Medicare recipients. I recommend this to all people who are interested in learning hoe to build a rapport with customers. It also helped me pinpoint personality profiles so that I can make an educated decision on the type of person that I’m speaking with and how to the call efficiently and overcome objections you receive, because the ultimate goal is always to “Support” your position to overcome and handle the objection to help a customer understand specifically how you can satisfy a need.

Cons

I have no cons, amazing place to work and advance your training.

5.0
Apr 20, 2022
Recommend
CEO approval
Business Outlook

Pros

Consistent, World class training, professionalism, competitive pay/bonus structure

Cons

some shift work, particularly during the busy season, Oct 15 - Dec 7

5.0
May 25, 2022
Recommend
CEO approval
Business Outlook

Pros

Best company ever great training

Cons

There were absolutely no cons

Viewing 25 - 27 of 150 Reviews

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