Is HealthPlanOne a good company to work for?

HealthPlanOne has an overall rating of 3.0 out of 5, based on over 718 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 43% of employees would recommend working at HealthPlanOne to a friend and 42% have a positive outlook for the business. The best reviews about HealthPlanOne have been left by employees working as Licensed Health Agent , Broker and Customer Service Representative .

Does HealthPlanOne pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthPlanOne employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at HealthPlanOne. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at HealthPlanOne?

43% of HealthPlanOne employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthPlanOne 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at HealthPlanOne?

Licensed Insurance Agent (69) , Insurance Agent (44) , Insurance Sales Agent (32) , Licensed Agent (31) , Insurance Broker (23) , Customer Service Representative (21) , Broker (20) , Medicare Sales Agent (17) , Medicare Sales Representative (16) , Sales Supervisor (16) , Licensed Health Agent (12) , Licensed Health Insurance Agent (12) , Sales (12) , Sales Agent (12) , Licensed Medicare Agent (11)

What are the pros of working at HealthPlanOne according to real employee reviews?

"Good pay, work from home" ((in 41 reviews)); "Pay is good but I'm bilingual and have been here for a little while." ((in 41 reviews)); "Great training and good support system" ((in 36 reviews)); "No Cost Leads and Great Culture" ((in 31 reviews)); "The Human Resource and administrative people are great." ((in 22 reviews))

What are the cons of working at HealthPlanOne according to real employee reviews?

"The commissions are low for being 100% commission job" ((in 25 reviews)); "The salaries and commissions are below average for the industry and some people leave because they can make more money else where." ((in 11 reviews)); "They pick favorites and give them all the sales calls and let the rest of the employees struggle making calls." ((in 11 reviews)); "Extreme favoritism." ((in 9 reviews)); "Daily changes and no communication to update employees to execute change." ((in 8 reviews))

What are employees saying about HealthPlanOne layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthPlanOne layoffs and their outlook for job security at HealthPlanOne in 2026.

What are the top reviewed HealthPlanOne locations?

Tampa , Phoenix , Gilbert , Trumbull , Orlando , San Antonio , Lake Mary , Shelton , Jacksonville , Florida City , Dallas , Houston , Miami , Saint Petersburg , Charlotte , Las Vegas , New Orleans , Atlanta , Port St Lucie , Tampa Palms , Dallas-Fort Worth , New York , Arizona City , Fort Worth , Texas City , Huntsville , Indianapolis , Lakeland , Fort Lauderdale , Port Saint Lucie

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HealthPlanOne

HealthPlanOne reviews about "training"

42% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.0

Work/Life balance

2.8

Culture & values

2.8

Career opportunities

2.7

Compensation and benefits

2.6

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

149 reviews

5.0

Oct 4, 2017

Love it

Broker

Recommend

CEO approval

Business Outlook

Pros

Genuinely the Best Management i have ever seen. The training took me from clueless to Medicare expert. The Upper Management treats you with respect they are progressive and open to to diversity.

Cons

None wish I would have started younger

HealthPlanOne Response

Love your comments! We truly appreciate your positive feedback. I honestly think it definitely reflects the organization.

5.0

Jun 4, 2018

Fantastic Management

Licensed insurance sales

Recommend

CEO approval

Business Outlook

Pros

Management is fantastic and fully has your back. Job details are clear and concise.

Cons

Training issues at certain points, however, management was able to clear up easily.

HealthPlanOne Response

Thank you for taking the time to provide your rating and feedback about your experience at HPOne! We are pleased to hear that you are enjoying your new role and the environment with HPOne. We would encourage you to continue sharing your feedback with your leadership .

1.0

Aug 21, 2017

Brokerage Sales

Brokerage

Recommend

CEO approval

Business Outlook

Pros

Free Training, Free Leads! ...but we've all heard that before. And know what it means!

Cons

Low Comp Plan. High Turnover.

HealthPlanOne Response

Hello - I'm very sorry that your expectations at HPOne do not match our intentions to provide great leads and a compensation plan that would allow our employees to be successful. Thank you for providing your feedback. We are growing and improving every day.

2.0

Dec 28, 2017

Leadership

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Clean environment Entry level employees support eachother Hourly agents can dress casual Decent Supervisor incentive plan

Cons

Gendered based leadership Lacks communication and development of it employees Senior management is misleading and lacks accountbility Cookie cutter program training

HealthPlanOne Response

Thank you for taking the time to provide feedback. We appreciate your thoughtful comments and suggestions and will use them to help HPOne make improvements to be an even better employer. If you would like to continue a dialogue with us regarding your suggestions please reach out to us at: feedback@hpone.com

1.0

Sep 26, 2018

Den of Vampires

Host

Recommend

CEO approval

Business Outlook

Pros

Great training pay! (but they try to get it back from you!)

Cons

A true meat grinder! After the training pay, there are 2 choices, Licensed Agent (LA) and Sr. Licensed Agent (SLA), they really push the SLA onto everyone. The SLA plan has a $11 DRAW. This pay structure attempts to capture as much of your training pay as you struggle to make sales, due to the priority levels established in the customer management system. Sales come in primarily on INBOUND calls. Meanwhile, when you first hit the floor, you pound out 350-500 calls per day, leaving pre-recorded messages. Should those people call back, the veterans take them! When you make a substantive contact, I have had at least 4 leads snatched & sold, after I have done all the front end work. Complete lack of morals and ethics from top to bottom, blame Harvard School of Business!

HealthPlanOne Response

We appreciate you providing feedback about your experience at HPOne. It is disappointing to hear that you did not find it to be an enjoyable one, and your comments will be shared with our leadership in an effort to continue improving. If you are interested in speaking in more detail regarding your experience please reach out to us at: feedback@hpone.com

4.0

May 14, 2018

License Medicare Agent/Advisor

License medicare agent-bcbsmi

Recommend

CEO approval

Business Outlook

Pros

Growing company. Centered around the client's best interest. A family oriented company, agents with integrity and honesty. Management is set to help agents achieve monthly goals.

Cons

Slow in sharing important information about processes before it is set on a timeline. Better training on changing rules and regulations. And CMS compliance issues.

HealthPlanOne Response

Thank you for taking the time to submit your review of your experience at HPOne. Your feedback is important to us as we continue to grow and refine our processes.

2.0

Sep 20, 2017

Sale Agent

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company treats you good generally, especially if you makes good sales.

Cons

Poor training. No time off during AEP (From mid Oct thru Mid Dec).

HealthPlanOne Response

Hello - we are definitely improving in the areas in which you expressed your concerns. As we grow, we continue to work to improve in all of our departments across the company. Thank you for your input.

2.0

May 17, 2018

Licensed Saled Broker

Licensed sales agent

Recommend

CEO approval

Business Outlook

Pros

good training, solid leads, pay is ok

Cons

favortism, seasonal and management was also on phone so not available for assistance

HealthPlanOne Response

Thank you for taking the time to provide your feedback regarding your experience at HPOne. We appreciate your insight and comments and will the information to continue improvement in our operations.

5.0

May 7, 2018

Licensed Agent

Licensed health agent

Recommend

CEO approval

Business Outlook

Pros

They currently have a great training program that I got to be a part of. I started as a temp and then became an agent. I love coming to work. It's a great environment and they really take good care of their employees. They've also surprisingly open to new ideas and suggestions.

Cons

Sales positions are not for everyone. They will expect long hours from Oct to Dec. and the rest of the year you can still make good commission but it gets harder to make commission

HealthPlanOne Response

Thank you for taking the time to provide your feedback of the experience you are having at HPOne. We are pleased to hear that you are enjoying the opportunities provided and the work environment. Your positive comments are appreciated and we wish you continued success here at HPOne!

Viewing 40 - 42 of 149 Reviews

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Temporary Workforce Management Specialist

Associate Account Manager

Atlanta, GA

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Associate Account Manager

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Brokerage Sales

Leadership

Den of Vampires

License Medicare Agent/Advisor

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Licensed Agent

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