HealthSnap reviews

Working here for months, I realize that I just can't do this anymore. This company has zero idea how to stay organized when everything was so simple before. They do have a quota based system that gets more and more complicated and more time consuming by the day and none of those measures add up mathematically in the long run. It feels like every other week is a change, every other week there's a complicated way to get something done and every other week is a meeting. It is such a major hit on the self esteem of those that work there, especially if you were a hard and efficient worker. The people that work there, don't stay there very long. I can see why now. I notice that as much as they bring people in, they leave that quickly. Most people don't stay 6 months in this position because of how stressful things are. The nurses that come here end up going back to the hospitals to work because the hospitals were less stressful. There are high demands on the nurses' time that it's unbelievable, They also have a company culture that makes you feel like you're not good enough when completing the tasks that consistently feels as though it's more adding on top of more. It was so simple to do and easy to accomplish when I started, but now they have such a complicated system to track every single trivial thing that the nurses get flagged for insignificant nonsense, including taking the breaks that the company said it was safe for the nurses to have. Ever since they started adding more to gauge productivity, it has been even worse of a disorganized mess. You can be a nurse that tops charts, call 35+ people a day, speak to them for nearly 300 minutes at a time, helps out other nurses by completing their tasks and still get called into meetings because of some nonsense that the productivity tracker has "found". There is no time to document after a call. A call can be emergent and lasts for 30+ plus minutes and they expect 5 minutes of documentation time. They do not care about call quality at all. They only care about how many calls are made. The company wants calls to be so much (35+ calls) that there is no time in the day to do any additional care coordination. It feels like nothing can feel accomplished no matter how hard the effort is placed. The phone system is absolutely terrible to work with. The calls always disconnects and hangs up on patients whenever a nurse tries to reach them. Patients can barely hear the nurses whenever they try to speak. Connectivity is always an issue. Calls get dropped in the middle of service. There are always some technical issue about something to where the company is rendered useless because the phone lines are down practically all day. The company knows this at large and the nurse will still get called into meetings for things that the nurses are unable to control, like technical issues, phone service delays and more. Is the money good? Kind of, they don't offer any substantial pay or benefits, the insurance is so expensive that it takes too much out of the paycheck (and if you don't live in fl, the insurance always label it as out of state care) and they only offer raises that are about .25 to .50 cents a year. They don't promote hard working people. Even if the nurse accomplish everything that was set out to be done, the are no career opportunities here, The company/supervisors just give them more work to do without increasing their pay. They do claim to offer bonuses, but the bonuses are so strict to get to that out of hundreds of nurses that work here only less than a handful qualify. To be fair, the nurses here don't aim for the bonuses anymore. They just want to clock in, do what they can to stay afloat to hopefully find a new job, and clock out. Every day on the job is always some new way to survive this version of Hades. I have gotten less sleep, less time to spend time with my family because at the end of the week I am exhausted. This job drains me and what I thought was possible. It's a shame because months ago, I would've considered this job an absolute dream job. However, working here gets more draining by the way. Don't come here, if you can afford to. There are much better remote jobs out there.