Being a fast growing company, the screening process for incoming managers is fairly lax. You are told about the company, showed the job, and if you pass a background check and drug screen, you're usually hired. That create tons of problems because unqualified, poor management at the building level makes live horrible for everyone-their front line staff, other managers in their district, their DM, all the way up. The industry is nickel and dime, profit margins are very low, so cost efficiency is the key to success. That means everyone has an incentive to be as cheap as possible. Unfortunately, front line staff usually get the short end of the stick, since the only decision left to them is to quit or not. Account managers don't put hard working employees up for raises because hey want to keep their average wage down, DMs don't want to pay AMs more because they get a bonus if their buildings hit the target profit margin (and they get chewed out if they don't). Overall, this is a typical, American, capitalistic business. If you don't want to clean floors or rooms for the pay they offer, don't, someone else will be more than willing.
