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Healthcare Services Group

Engaged Employer

Healthcare Services Group reviews

3.1

49% would recommend to a friend

(2,086 total reviews)
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Ted Wahl

57% approve of CEO

52% positive business outlook

Healthcare Services Group has an employee rating of 3.1 out of 5 stars, based on 2,086 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Healthcare Services Group employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

2K reviews
1.0
May 21, 2013

Awful company to work for

Recommend
CEO approval
Business Outlook

Pros

Paycheck every two weeks (albeit small), management experience

Cons

This company will hire anything with a pulse. Turnover is very high which is why it is very easy to get a job here. They brag about being a billion dollar company and they only promote from within and if you work hard its easy to advance. They are a billion dollar company but only because they step on their employees in terms of pay so they can pad their pockets and their stock holders' pockets. Housekeeping staff starts at minimum wage and stays there unless a union negotiates something different or minimum wage increases. They are treated like dirt but expected to be the hardest working people ever. If they have housekeepers that are making more than minimum wage they try to save money in buildings by giving those housekeepers less hours or finding a reason to fire them. I was at my building for three years and my payroll budget was actually decreased even though minimum wage had gone up twice and the staff got two raises per the union contract. So instead of increasing payroll to cover that, I couldnt cover all the shifts with my staff because I would be over budget (which is a cardinal sin) so I had to start working permanent shifts of housekeeping and laundry as well as continue to do my management responsibilities. Supply budgets are barely enough to cover what you need even though you are expected to have enough supplies at all times. Housekeepers are not given enough time to complete their routine according to company guidelines but more time on their shift means more cost for the company so instead they just want the employees written up. My staff had about ten minutes to clean each room, the disinfectant we used had a contact time of ten minutes to be effective. Makes sense right? There is no HR department for the buildings so the manager is in charge of interveiwing, hiring, training any new employee which becomes tough if you have a sudden/unplanned opening. In that situation you will most likely have to cover the open shifts yourself and try to find time to bring in a new person and because of the terrible wages you don't really get the cream of the crop applying for a job. If you have enough staff to cover the open shifts great, but my experience was the only ones volunteering were the ones that were already working full time so picking up extra days would have put them into overtime (which is cardinal sin #2). Since the manager is on salary you are expected to work at least 50 hours per week sometimes more. I was frequently asked to help out with night projects at other buildings with no gas money or anything and expected to be at my building the next morning. There are no perks at all with this job. No Christmas bonus, no recognition for having no citations on a state survey, no congratulations for anything. Benefits are so expensive and are still terrible they might as well be non existent. At all the district and regional meeting I attended everyone always bragged about what a good company this was and what an opportunity it is to work for them, but nobody could ever give me a reason why. Majortiy of the reviews about this company you will read all say the same thing so apparently there is some truth in what I'm saying. Long story short I would only recomment getting a job with this company if you are planning on filling a gap so you can get a paycheck while you look for a better job and you just want to be able to put staff/budget management experience on your resume. If you are looking at this job as long term then RUN in the other direction.

2.0
May 20, 2013
Recommend
CEO approval
Business Outlook

Pros

They have very little requirements to be hired. If you manage your team well, you should not have to work long hours or work very hard. You generally have a lot of autonomy unless you have a difficult administrator. Very few visits from your boss.

Cons

It's pretty much just managing teams of janitors. When things go bad, you have to complete the work. When things go bad at a different facility, you're called in to help them complete the work. This usually means night projects to strip and refinish the floors (waxing floors). It can be pretty demeaning.

Viewing 2008 - 2010 of 2,086 Reviews

Glassdoor has 2,115 Healthcare Services Group reviews submitted anonymously by Healthcare Services Group employees. Read employee reviews and ratings on Glassdoor to decide if Healthcare Services Group is right for you.