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      HelloFresh

      Engaged Employer

      HelloFresh reviews

      3.3

      54% would recommend to a friend

      (516 total reviews)
      avatar

      Dominik S. Richter

      54% approve of CEO

      35% positive business outlook

      Ratings by demographic groups

      Reviews by job title

      516 reviews

      Reviews about "Compensation"

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      1.0
      Jul 7, 2019

      The most disorganized, dishonest and unfair organization you will ever work for.

      Event sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility, decent base pay, travel reimbursement

      Cons

      Company never follows through on promises or sticks to their word on relatively anything. Employees promised “retention bonuses” were never paid them, nor given any access to track sales or lifetime customer value. Schedules almost always come out one or two days before the week starts, so good luck planning anything. You are given one week of not hitting quota in a 4 week period. Miss your goal more than one of those weeks, you’re fired without question. Got scheduled at bad events that week and had no opportunity to present to anyone? That sucks for YOU. Policies are unclear and often left undocumented. 3 god awful mandatory three hour meetings per week where less is accomplished at than a fraternity house during syllabus week. Run far away from this company.

      avatar
      HelloFresh Response
      6y
      Thank you for taking the time to share this review, it’s great to hear that you were able to take advantage of our flexible scheduling and generous compensation and benefits packages available to our employees. While we try to release schedules with as much notice as possible, due to the nature of scheduling events, there can be last-minute changes to add more hours to each employee’s schedule. Our sales managers to strive to share the available shifts evenly throughout the sales teams, depending on one’s availability and preferences. We try to ensure that there are clear lines of communication between our sales operation and field sales teams. This includes providing as much information as we can about sales team strategies and compensation. We do this by hosting regular sales meetings and company all-hands meetings to update our sales teams on the business and we communicate regularly to our sales managers who can share information with their teams We set manageable sales goals for our Brand Ambassadors to meet on a weekly basis, and high-performing employees who meet these goals consistently are rewarded with generous sales commissions and development opportunities. Success in the Brand Ambassador position is a result of hard work, meeting these sales goals, and having a positive attitude. Brand Ambassadors that embrace this find long-term success at HelloFresh. While it sounds like there are some areas for improvement in your experience on the sales team at HelloFresh, we appreciate you sharing this feedback with us and we have passed it directly along to the sales leadership team here at HelloFresh.
      1.0
      Jul 5, 2019

      The Dallas Office Is A Nightmare! Management Is Not Inspiring

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Benefits, Nice Pay, A Brand You Can Believe In

      Cons

      I worked at the Dallas office and from day 1 there was a problem with management and employees. There is problems with the manager and employees that are trusted want her job.

      avatar
      HelloFresh Response
      6y
      Thank you for taking the time to share this feedback with us, we care a great deal about your employee experience as our sales teams are the face and voice of HelloFresh in your communities. We’re happy to offer our sales team full benefits and generous employee discount on our product, and it’s great to hear that you took advantage of these along with our competitive sales packages. While it sounds like your time at HelloFresh had some room for improvement, we really appreciate you taking the time to write this review. We take feedback seriously, and though we are sorry you are no longer employed with HelloFresh, we have shared this with your local HR representative
      2.0
      Jul 1, 2019

      Open and Honest Review

      Sales trainer
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Hourly pay is decent for what you do ($14/hour) -Great Benefits -You get paid well if you make a lot of sales, more than 7/week (But FIRED if you don't) -Some fun weekend events -You can usually get the days off that you need (unless a lot of people are asking for it too such as Halloween, Christmas, or New Years) -Most of the people you work with are awesome! -If you are good at selling, you are rewarded. -Team lunches every blue moon. -If you like doing the same thing every day, this might be the job for you.

      Cons

      -High turnover. Many people quit or get fired. -It is difficult to make the quota consistently. -Never had a weekend or Holiday off, unless requested. -You do the exact same thing every single meeting and shift. You don't feel mentally stimulated or challenged in any way. -The events include 12 hour mall shifts, 6 hour gym shifts, and pop ups in other stores where we return so often that the same people see our table ALL the time -People buy boxes just to make the quota (or have friends buy them) -If you take the job seriously, it is a high-stress position. -If you are promoted to sales trainer, you don't make any more money than a Brand Ambassador and you still do the exact same thing. -You don't learn any new skills. Once you know the product and are able to sell it, that is the entirety of the position. -Growth within the company is very limited: B.A -> Sales Trainer -> Team Lead -> Manager. However, all positions do pretty much the same thing. -Not a sustainable job to have for more than a year, maybe two years. Most people leave before or around the 6 month mark.

      avatar
      HelloFresh Response
      6y
      Thank you for taking the time to share this detailed review of your experience on the sales team at HelloFresh. It’s great that you were able to take full advantage of our generous employee benefits, which are available to our employees from the first day of their employment. These benefits include medical, optical, dental, and commuter benefits. We set manageable sales goals for our Brand Ambassadors to meet on a weekly basis, and high-performing employees who meet these goals consistently are rewarded with generous sales commissions and development opportunities. We have developed different pathways for team members on our sales teams to grow their careers at HelloFresh depending on their career goals and aspirations. These include pathways for those who aspire to be managers, and for those who aspire to be high-performing individual contributors. We strive to make HelloFresh a great place to be for our employees, and one way we do that is frequently surveying our employees to find out what they love about HelloFresh. While some members do leave the team, we are constantly looking at ways we can improve the employee experience and retention. Thank you again for sharing this feedback!
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