HelloFresh reviews

Travel, lack of knowledge of what happens on corporate level. Commission doesn’t start until tenth sale. It’s cheaper to buy HF online than in person. So you don’t want the customer to see that they can get it cheaper on their own.

The leadership of this program does not seek or utilize feedback from Brand Ambassadors who are on the field every day. They also rarely take responsibility or change strategies when sales numbers go down across the board. Territory(booking and scheduling the events they send us to) is not treated as a high priority, even though it is probably the biggest determining factor for how many sales can be made. Brand Ambassadors are actively discouraged from giving negative feedback when events aren’t successful. Leadership expects BAs to give them the results they want without taking time to listen or put in the proper effort on their end. As it stands right now, most offices only have one events coordinator who is located in a completely different city/state. It is commons sense that this is not a great strategy, but leadership stubbornly persists with this structure and downplays the importance of territory. The only changes they do make are to tweak the punishments/rewards for Brand Ambassadors, expecting us to shoulder the full responsibility for sales output. A lesser problem, but still a big con, is that we have to attend 3 meetings every week that last 3 hours and provide no real value. Everybody agrees that they are a waste of time and they complicate our already hectic schedules.