Herc Rentals reviews about "manager"

66% positive business outlook

Reviews by job title

58 reviews
4.0
Jun 3, 2021

Not to bad

Recommend
CEO approval
Business Outlook

Pros

Good coworkers in service department, service manager leaves you to work on equipment and doesnt bother you unnecessarily

Cons

Hard to fire worthless people, front counter is useless and won't be a team player, you get alot of emergency needs because of counter people not letting the shop know what they need for the week, front counter will try to send broken equipment because "it shouldn't of been available"

2.0
Feb 21, 2022

Not the best, not the worst.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Compensation is fair. Benefits are very good, health, 401K etc. Room for growth is there with conditions.

Cons

Inconsistent policies and procedures. Focus and company identity changes week to week. Company makes it hard to do business. Rules are different for everyone. Upper management not helpful and disconnected from the business. There is a boys club that protects poor managers as well us some underperforming individuals. Culture of say yes and do what you're told, even if it is counter productive. Poor treatment of employees.

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Herc Rentals Response
4y
Thank you for taking the time to leave a review. I am here with the purpose of listening to all employees at every level. Some of the things you've mentioned are things that need to be followed up on. Please let me know if you'd be willing to point me in the right direction. Michael.Nastri@hercrentals.com
5.0
Mar 21, 2022
Recommend
CEO approval
Business Outlook

Pros

Great Culture. From Northeast Regional RVP, to my sales manager, and branch manager. Love the people I work with. Great opportunities for internal growth. No micromanaging.

Cons

Commissions structure has fluctuated over the years. As company grows, TSR territory/opportunities diminish. Good for company, bad for TSR. More strategic reps being implemented cutting back on verticals that TSRs can call on.

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Herc Rentals Response
4y
Thank you for taking the time to leave a review. I will share this with our compensation team for consideration. Michael.Nastri@hercrentals.com
1.0
Dec 15, 2021

Busy

Recommend
CEO approval
Business Outlook

Pros

Good vacation time and benefits. Plenty of overtime if you want it or not

Cons

Management treats you like crap and cusses you out in front of everyone including customers. Very stressful environment. Threaten to write you up for not having ppe they can't/won't keep in stock. Managers have a lieing problem

4.0
Jun 9, 2022

Getting Better

Recommend
CEO approval
Business Outlook

Pros

Plenty of opportunities to learn new skills and support our community

Cons

Some managers need to work on their inclusivity and communication skills.

5.0
Mar 2, 2022
Recommend
CEO approval
Business Outlook

Pros

This is by far my favorite job! They not only treat you like family, but take care of their employees! The Branch Manager is fair and recognizes his employees hard work and dedication. Would definitely recommend working for Herc Rentals and with the Columbus, OH branch!

Cons

I've been here 9 months and have no complaints!

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Herc Rentals Response
4y
Thank you for taking the time to leave a review. We appreciate the feedback and are very happy to see that you are thriving at our Columbus Branch! Michael.Nastri@hercrentals.com
4.0
Jan 18, 2022
Recommend
CEO approval
Business Outlook

Pros

great vacation time, pto, benefits, and salary, if you put in the effort, someone within the company (VPs, Recruiters, Managers, etc.) will seek you out and find the best spot/growth opportunities for you.

Cons

Management's extent of diversity seems to lean towards the 'white-male in khaki pants' - when looking to hire up the ladder - especially when out in the sales rep positions and branch management positions. while females do work in the industry, it is much more rare to see them out in the field - as they tend to do more 'office' based work.

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Herc Rentals Response
4y
Thank you for taking the time to leave a review. We appreciate your insight, and I would like to learn more about your thoughts especially on diversity. We actively seek to advance the diversity of the people on our team and to provide an inclusive environment where all contributions and perspectives are valued. More dialogue goes a long way. Please reach out to me if you are open to a conversation. Michael.Nastri@hercrentals.com
2.0
Mar 30, 2021
Recommend
CEO approval
Business Outlook

Pros

Good vacation policy, fair pay Opportunity for growth up to manager level.

Cons

Very conservative leadership: if you didn’t grow within the company (coordinator, sales rep, branch manager) it is pretty much impossible to be promoted further. Toxic culture, especially at the senior leadership level. Senior leadership is a clique and there are many bullies. This still is the case despite the change in COO last year.

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Herc Rentals Response
5y
Hi there... I want to thank you for your review and the time you took to write it. I have talked to the COO about this review and he is hoping that you and I can chat confidentially so that we can fix this. I am hoping that you can help us in any way, and it starts with us having a conversation. We value your opinion, and I look forward to chatting. Please reach out to me at thomas.wirtz@hercrentals.com
3.0
Mar 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Lots of training available. Decent work-life balance.

Cons

Cold calls Secret Shoppers "on call times" meaning time after hours that you need to be ready to maybe open the store that you only get paid for if you get called

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Herc Rentals Response
4y
Thank you for taking the time to leave a review. We appreciate your insight. Michael.Nastri@hercrentals.com
Viewing 10 - 12 of 58 Reviews

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