Herc Rentals reviews about "manager"

66% positive business outlook

Reviews by job title

58 reviews
3.0
Apr 19, 2018

Manager Trainee

Recommend
CEO approval
Business Outlook

Pros

Management team is good and they do their best to make sure every is treating the same.

Cons

Long working hours and at times you have to deal with very upset customers when you don't have the are they requested.

2.0
Feb 6, 2020
Recommend
CEO approval
Business Outlook

Pros

Great Branch Manager and branch level support staff

Cons

Very little training. Very cutthroat business. Runs out of equipment to rent which can negatively impact your performance

5.0
Oct 5, 2020

As Good As It Gets

Recommend
CEO approval
Business Outlook

Pros

Good relationships with managers and lots of teamwork.

Cons

Not many companies know the name.

4.0
May 8, 2018

Branch Manager

Recommend
CEO approval
Business Outlook

Pros

Great benefits. Company car plus gas. Laptop, phone, decent pay High chance of promotion from within

Cons

High stress. Work never stops, even on vacation.

1.0
May 14, 2018

Branch manager

Recommend
CEO approval
Business Outlook

Pros

Good pay, company truck, company laptop and phone. Decent benefits that cost a lot. 401k and stock option. Opportunity to grow.

Cons

Very long hours, no appreciation, micro managing, upper management doesn't have a clue, no equipment, old equipment. Very thin staffed.

1.0
Sep 3, 2020
Recommend
CEO approval
Business Outlook

Pros

Most of the people are great. Competitive salary.

Cons

Toxic culture and work environment. Senior Management makes empty promises. Favoritism shown by all managers. Leadership meetings promote negativity and criticism of fellow employees. Large turnover due to treatment.

avatar
Herc Rentals Response
5y
I am so sorry to hear you feel this way. I would love your input, and would really like to know how we can get better. Please reach out to me at Thomas.wirtz@hercrentals.com if you have time to chat. Thank you!
5.0
Oct 6, 2020
Recommend
CEO approval
Business Outlook

Pros

- Still a growing company, with opportunities to progress - Various locations and opportunities to move - Aaron and Larry are absolutely phenomenal leaders who are taking the company in a positive direction - Competitive compensation - Great managers, DSM, DMs,

Cons

- Need to stop tolerating bad employees, it wears down on the good ones! - More recognition for employees from upper management - Let reps use CRM to actually help them instead of leveraging it based on utilization for activity -

2.0
Sep 21, 2020

Constantly changing direction

Recommend
CEO approval
Business Outlook

Pros

First year guarantee pay is good. Constant turnover can create opportunities

Cons

More concerned with how it’s done then the results. There is an atmosphere of distrust from management to sales reps. Sales managers always want to know where you are and what you are doing. This happens regardless of the numbers you produce or how far over goal you are. Everyone seems to be on edge and paranoid.

2.0
Mar 30, 2021
Recommend
CEO approval
Business Outlook

Pros

Good vacation policy, fair pay Opportunity for growth up to manager level.

Cons

Very conservative leadership: if you didn’t grow within the company (coordinator, sales rep, branch manager) it is pretty much impossible to be promoted further. Toxic culture, especially at the senior leadership level. Senior leadership is a clique and there are many bullies. This still is the case despite the change in COO last year.

avatar
Herc Rentals Response
5y
Hi there... I want to thank you for your review and the time you took to write it. I have talked to the COO about this review and he is hoping that you and I can chat confidentially so that we can fix this. I am hoping that you can help us in any way, and it starts with us having a conversation. We value your opinion, and I look forward to chatting. Please reach out to me at thomas.wirtz@hercrentals.com
1.0
Jun 8, 2018

Order to Cash

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay wasn't too bad, but not enough to put up with the unrealistic job demands and unskilled management!

Cons

-Unskilled Management! Who hires key managers with NO experience? Oh, it's who you know most likely! -Interview/hiring process was a joke! (This didn't just apply to me) -Misleading information about what the job description REALLY is! -Poor management from top down! -Harrassment! -Poor training! (I'm being nice) -Unorganized, poor planning -No "socilization" of information I only gave one star because I had to! -If they don't want you to leave a position for promotion, you WON'T! -If they want you out, they'll help you! -Culture is ALL TALK! -Walk around and nobody is happy in any department! -High turnover, doesn't take long for newbies to figure it out then they leave too!

Viewing 13 - 15 of 58 Reviews

Glassdoor has 691 Herc Rentals reviews submitted anonymously by Herc Rentals employees. Read employee reviews and ratings on Glassdoor to decide if Herc Rentals is right for you.