Hertz reviews

3.7

66% would recommend to a friend

(8,184 total reviews)
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Gil West

76% approve of CEO

57% positive business outlook

Hertz has an employee rating of 3.7 out of 5 stars, based on 8,184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hertz employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Sep 10, 2017

Ouch!

Recommend
CEO approval
Business Outlook

Pros

None that I could see but I was only there for one week and two days.

Cons

I was a short-timer because I asked for a disability accommodation and the manager had no idea what that meant apparently. She said "that could be a problem." I asked not to work past 9 pm and two days off in a row. I'm glad I'm gone now because the management and leads suck. One lead asked me what was wrong with me because I didn't start the car when I got in. I was putting on my seat belt, adjusting the mirrors and my seat so that I could drive the car safely. I think there's something wrong with him. Anyhow, I've entered a formal complaint with the authorities. Plus they violate half-a-dozen safety rules and I've contacted OSHA as well.

1.0
Sep 10, 2017

Hertz

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are benefits but the arent good.

Cons

worst company to work for with no management support.

1.0
Sep 9, 2017

Branch Manager

Recommend
CEO approval
Business Outlook

Pros

Maybe the car as part of the compensation, but it's supposed to be that management gets "excess capacity." This means that if you're out of cars, you're walking....so I still drive my own.

Cons

Waaayy too big of a workload for the pay. They only care about high volume branches and don't invest in the smaller ones. They run things way too tight. Maybe have fleet utilization goals of 70% to 80% at most. I only have cars on Monday mornings, and the return rate on a daily basis is only about 30% on average. This means that if I have 10 returns scheduled that day, I'll see 3 of them. Allowing rental extensions contributes to the problem. Too much of a one sided relationship with insurance companies guaranteeing cars we do have. My branch is an hour's drive equidistant to the next closest in any direction, making getting cars quickly impossible. This means cusstomers are never happy, yet we have to be perfect so we're not dinged on customer satisfaction surveys. All in all, this company is a joke. Way too much emphasis on sales, when they're saying they're about the customer. Those are different skill sets.

Viewing 370 - 372 of 8,184 Reviews

Glassdoor has 8,840 Hertz reviews submitted anonymously by Hertz employees. Read employee reviews and ratings on Glassdoor to decide if Hertz is right for you.