Is Highmark Residential a good company to work for?

Highmark Residential has an overall rating of 3.8 out of 5, based on over 455 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 73% of employees would recommend working at Highmark Residential to a friend and 67% have a positive outlook for the business. The best reviews about Highmark Residential have been left by employees working as Regional Manager , Maintenance Technician and Leasing Consultant .

Does Highmark Residential pay their employees well?

According to anonymously submitted Glassdoor reviews, Highmark Residential employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Highmark Residential. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Highmark Residential?

73% of Highmark Residential employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Highmark Residential 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Highmark Residential?

Community Director (54) , Leasing Specialist (47) , Assistant Community Director (37) , Leasing Consultant (29) , Assistant Manager (19) , Maintenance Technician (17) , Leasing Agent (15) , Property Manager (12) , Maintenance Supervisor (11) , Sales Director (11) , Regional Manager (10) , Community Manager (8) , Service Manager (7) , Assistant Community Manager (6) , Leasing Manager (6)

What are the pros of working at Highmark Residential according to real employee reviews?

"Benefits are great and people from corporate to site level are amazing." ((in 45 reviews)); "Highmark Residential hires great people and promotes from within." ((in 20 reviews)); "good training" ((in 19 reviews)); "Great bonus structure best in the business" ((in 13 reviews)); "Good bonus structure" ((in 10 reviews))

What are the cons of working at Highmark Residential according to real employee reviews?

"Upper Management is next to impossible to get a hold of." ((in 20 reviews)); "There is no work life balance" ((in 7 reviews)); "Advancement opportunities are limited in certain areas." ((in 6 reviews)); "Many managers don’t even know how to use the software the leasing agents are using, so when prospects engagement is low they are little to no help and it comes off as hypocritical when they want results they themselves would not be able to accomplish." ((in 5 reviews)); "Long hours and strict on dress code" ((in 4 reviews))

What are the top reviewed Highmark Residential locations?

Dallas , Houston , Jacksonville , Denver , Orlando , Austin , Tampa , Charlotte , Raleigh , Miami , Atlanta , Nashville , Denton , Westminster , Gaithersburg , Fort Lauderdale , Mesa , Phoenix , Carrollton , Greenville , Savannah , Virginia Beach , Tucson , Louisville , Cary , Arlington , Mesquite , Pearland , Murfreesboro , Pittsburgh

Highmark Residential reviews

3.8

73% would recommend to a friend

(446 total reviews)

Matt Smith

91% approve of CEO

67% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (446 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Highmark Residential has an employee rating of 3.8 out of 5 stars, based on 446 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Highmark Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

446 reviews

1.0

Jan 9, 2020

Highmark was better when it was formerly Milestone MGMT.

Leasing specialist

Recommend

CEO approval

Business Outlook

Pros

Great Vacation Benefits, Sick Time, Personal Days, Etc. More than you need, I will admit!

Cons

1. The office is open every single Sunday of the year along with skeleton crews on Holidays when nobody on earth comes in the office. I believe the company can even save money by not opening. 2. Capping the Renewals and Leasing Bonuses 3. Staying open till 6PM ALL YEAR, when not a single soul comes in after 5 PM and, it gets dark early this time of year. Are we waiting for an accident to happen for this to change? 4. HOURLY PAY is NOTHING COMPARED to what other companies are paying! THIS IS THE #1 CON

Highmark Residential Response

6y

Thanks for sharing your feedback. Our associate's safety is our priority and it is our policy that we do not tour after dusk - as soon as the sun starts setting, tours should not be conducted. Please consult with your Regional Manager or Regional Training and Marketing Director on this. We would like the opportunity to learn more about the cons so if you would like to share more or provide specifics on your concerns, please email our Human Resources team at HR@HighmarkRes.com.

3.0

Jan 9, 2020

working for Highmark

Acd

Recommend

CEO approval

Business Outlook

Pros

I work with a fantastic team of people, Amazing CD & RM

Cons

Having to work on National Holidays Pay increases should be based on individual performance and not one size fits all Lack of employee recognition

Highmark Residential Response

6y

Thank you for your feedback! We truly value our associates so we would love to hear more about your ideas on improvement. Please feel free to contact us at hr@highmarkres.com

3.0

Jan 9, 2020

Working for Highmark

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

-I have a great office team -I love that this company takes care of past residents by giving them the option to settle their balances through a payment plan versus sending it to collection -We receive a good amount of money for resident functions monthly

Cons

-The bonus structure for the leasing consultants is very little compared to other companies -Trying to reach a 1% or lower to receive the delinquency bonus is a struggle -I do not like that we have to work on Holidays (working 8 hrs on Dec 31) -I wished RM would be more involved with their properties and employees to find the root cause of the problem versus firing employees. -The pay increase should be based on individual performances NOT 3% across the board. This gives me the impression that some can do the bare minimum while others over achieve all expectations however are compared with everyone else and receive the same compensation. -I applied to become CD three times and was turned down with no action plan to become a better version of that the company needed.

Viewing 325 - 327 of 446 Reviews

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