Hilton reviews

3.8

74% would recommend to a friend

(11,545 total reviews)
avatar

Christopher Nassetta

85% approve of CEO

62% positive business outlook

Hilton has an employee rating of 3.8 out of 5 stars, based on 11,545 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
3.0
May 7, 2017

Operations

Recommend
CEO approval
Business Outlook

Pros

Good technology develpment and job place

Cons

small company, no possible to grew up

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Hilton Response
9y
Thank you for taking the time to provide your feedback. We provide a number of training tools/resources for our Team Members to leverage in order to succeed. We encourage you to speak with your manager directly so that they may address this challenge with you and partner with you in order to come up with a plan for your development.
4.0
May 6, 2017

Top hospitality company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company, very well organized, push for performance

Cons

Sometimes too many process to do simple things

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Hilton Response
9y
Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great work!
3.0
May 3, 2017

O.K

Recommend
CEO approval
Business Outlook

Pros

Staff discount, uniform, reputation of the brand, felxibiluty

Cons

Organisation, short of staff, long hours of work, can get paid wrong most of the time

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Hilton Response
9y
Thank you for providing us with your feedback. We appreciate your candor. Though we strive to promote a positive working environment, it sounds from your remarks that there could be opportunities for improvement. Please know your comments have been shared with leadership. As always, we encourage you to provide your feedback directly with your manager or HR team to ensure any opportunities are addressed. Thank you again for taking the time to give us a review and for your commitment to Hilton.
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Glassdoor has 13,653 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.