Hilton reviews

3.9

74% would recommend to a friend

(11,535 total reviews)
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Christopher Nassetta

85% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,535 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
4.0
Oct 11, 2016
Recommend
CEO approval
Business Outlook

Pros

Hilton is offering you the opportunity to learn and develop yourself through training organised inside the department by your supervisors/managers and by the human resources department who will make you understand the company culture much better

Cons

On the other hand worth mentioning cons would be the salary which is in line with the industry and overall is not great for entry-level but it increases as you climb up the ladder. Resources are at the brand standard level but the company can lag behind others in terms of new technologies which can make both your and the guests life easier

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Hilton Response
9y
Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We wish you the best of luck in all your future endeavors!
5.0
Oct 10, 2016
Recommend
CEO approval
Business Outlook

Pros

Great people, great culture. Everyone seemed to really care about my development and my life Learned quite a bit about the hospitality industry, a lot of room for creativity

Cons

Work gets somewhat repetitive. Some of our projects seemed like we were just pushing money around. Located fairly far from London (this is the Watford office)

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Hilton Response
9y
Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed your internship as well as sharing and promoting our hospitality culture and vision. We wish you the best of luck in all your future endeavors!
4.0
Oct 9, 2016

Good company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay, good training, opportunity to grow within the company

Cons

Work every holiday, shifts are based on seniority.

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Hilton Response
9y
Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great work!
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Glassdoor has 13,641 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.