Hilton reviews

3.9

74% would recommend to a friend

(11,535 total reviews)
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Christopher Nassetta

85% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,535 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
4.0
Oct 7, 2016

Working at Hilton Regional Office EMEA

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Improved employee benefits for staff rates at hotels, including family and friends. Culture is improving, but slowly, as the company becomes more centralised and integrated.

Cons

Can be very hierarchical at times in such a large, worldwide company, and the salaries paid in regional offices can often be lower than those in the US

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Hilton Response
9y
Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture that embraces all of our values. Thank you for your commitment to Hilton.
4.0
Oct 6, 2016

Sales Executive

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good pay,good benefits and ability to progress

Cons

lots of paperwork and admin

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Hilton Response
9y
Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great work!
4.0
Oct 4, 2016

Talent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great learning and development opportunities. Excellent opportunities to work with global teams and learn about various cultures.

Cons

Compensation levels need to be reviewed.

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Hilton Response
9y
Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Be sure to share your ideas regarding interviews with your manager. The best ideas come from our Team Members. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do.
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