May 12, 2010
Hobby Lobby reviews
3.2
45% would recommend to a friend
David Green
44% approve of CEO
44% positive business outlook
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Hobby Lobby has an employee rating of 3.2 out of 5 stars, based on 4,939 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hobby Lobby employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).
Reviews by job title
5K reviews
4.0
May 2, 2010
Recommend
CEO approval
Business Outlook
Pros
--Managers and employees don't take themselves so seriously they can't at least enjoy MOST of the job. --The head manager, while quite firm and disciplinary toward employees who don't "hold up their end of the bargain", is very fair and respectful. And co-managers are far more "take-charge" at this store than my last one. --Employees, for the most part, work together and don't give each other problems. --I am finally getting ACTUAL COMPLIMENTS for my hard work!! Feels GREAT and a great incentive to keep working there!! --Much more laid back environment. The head manager is not calling me into the office and interrogating me for sending customers to refunds/exchanges every once in a while. She has told me a couple of times I needed to do a little better in some respects (which HAS helped me to do much better and I thank her for that) but has never reprimanded me repeatedly for insignificant slip-ups. And as long as a project is finished by the end of the work day an employee can take as much time as he or she needs to finish it! --I wasn't looked over like a two-headed monster when I transferred from my last store to this one; I was definitely welcomed and treated like a friend. --Checks are given very promptly. --Suggestions and "nudges" from managers are suggestions and nudges that are meant to help an employee do BETTER. --NO IDIOTIC TRAINING VIDEOS!!!
Cons
--Oftentimes management handles customer grievances in such a way that those grievances are "swept under the rug"; they aren't serious enough to be handled with the level of customer service any customer would expect. That needs HUGE improvement. --I am often pushed to work much faster than my alloted time range. And this can prevent me from doing a thorough job where a thorough job needs to be done and to get my last-minute tasks done before the time I am given just before closing. --I'm not sure how much headway this idea is going to have, but there ought to be an open position bulletin board so employees can find out if a position within the store is opening up. Hearing about openings by word of mouth is unreliable. --We need more frequent employee meetings. We don't have enough of these at this store.
2.0
Apr 19, 2010
Recommend
CEO approval
Business Outlook
Pros
It could be an outstanding company to work for if they would uphold and honor their "Statement of Purpose" posted on their website. "Honoring the Lord in all we do by operating the company in a manner consistent with Biblical principles. Offering our customers an exceptional selection and value. Serving our employees and their families by establishing a work environment and company policies that build character, strengthen individuals, and nurture families. Providing a return on the owners' investment, sharing the Lord's blessings with our employees, and investing in our community. We believe that it is by God's grace and provision that Hobby Lobby has endured. He has been faithful in the past, we trust Him for our future."
Cons
The company refuses to pay employees what they are worth. They keep part timers at or just above minimum wage. Very few actually get full time Dept Head positions with full time benefits/wages. Employees are constantly making the store look perfect by cleaning, rearranging displays, moving store fixtures; spending countless hours manually ordering out of stock products or counting overstock ( no fancy computers keeping track of inventory here folks!) that there is little or no time to assist customers and give them they attention they need or deserve. The only day that there are employees available to answer customer questions in every single department is on the day that a semi truck delivers stock. On these days the employees are so busy putting away that stock that customers are unlikely to get any attention because employees are not allowed to go home until ALL that stock is shelved. Many employees pull a 10 - 12 hour shift on that day.
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