Hobby Lobby reviews

3.2

45% would recommend to a friend

(4,941 total reviews)
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David Green

45% approve of CEO

44% positive business outlook

Hobby Lobby has an employee rating of 3.2 out of 5 stars, based on 4,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hobby Lobby employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

5K reviews
1.0
Apr 14, 2012
Recommend
CEO approval
Business Outlook

Pros

- Very nice and patient customers. - A few nice co-workers - Employee discount That's pretty much it.

Cons

- Passive aggressive behavior from customer service manager (eg. taking over the register intermittently, sarcastic remarks to questions, not speaking up when replying to a question even when asked multiple times, being extremely slow to assist with change & refunds, favoritism to certain cashiers etc.) - Two faced, hypocritical, impatient managers. - Most other cashiers have a bad attitude towards certain co-workers. - Training DVD's skip and jump past important things. - Dirty break room. Fridge is full of old food and bags. Barely anywhere to put your lunch. - Dirty bathrooms. No idea if anyone even cleaned them regularly. - Other cashiers do not stay long enough for a code 15 (opening another register for a long line of customers). They disappear alot when you need them. - No pre-opening procedure whatsoever. Unless you constantly hit the door for 5 minutes with a hard object that makes a loud sound, nobody will come let you in before 9:00. - Sudden change to no food or drink at the register for any reason without notification. - Slow or sometimes no manager response to pages. - Confusing and unclear price check procedures. - Poor team morale. - Overall just a miserable and degrading place to work.

1.0
Dec 10, 2010
Recommend
CEO approval
Business Outlook

Pros

There is a good discount for employees on merchandise in the store and Sundays off, along with closing time at about 8PM.

Cons

First and foremost I have calmed down from my previous posts to hopefully have a post now about this store. I will abide by the guidelines of your postings. However, if this is any indication of how upset people get at this store while working there, it is not good at all. I do not see a strong future in this retail store because of the practices going on in it. There are too many corners being cut in order to open one of these stores even up. The long hours put in are ridiculous to say the least and you are treated like a slave during the weeks of setting up the store. The breaks, you might as well not have any. The management is little and far between and the only positions left after setup are cashier and stocking. They will pick and choose who they have to run the departments for them and they will fire half the staff after setting up the store. There is nothing more or less that needs to be said about this company, without going into further underlying details, but it is ashame that I think a better option than working for this store is living on the streets.

1.0
Oct 26, 2008
Recommend
CEO approval
Business Outlook

Pros

It's easy to get a retail job since turnover is so high.

Cons

Zero opportunities for career advancement... apparently, if you aren't already in with somebody in corporate, you are unlikely to even be interviewed for a corporate position. Huge amounts of stress for very low pay... feedback from management generally amounts to hurry and get you order finished, hurry and get your freight put away, hurry and straighten the stock, hurry and help cashier. When you are fortunate enough to work in their corporate store, you also get the district and regional managers looking over your shoulder and telling you to hurry up. You usually have to endure a lecture anytime you request to take a day or two of sick-time about how there aren't enough people scheduled to cover for you.

Viewing 160 - 162 of 4,941 Reviews

Glassdoor has 5,090 Hobby Lobby reviews submitted anonymously by Hobby Lobby employees. Read employee reviews and ratings on Glassdoor to decide if Hobby Lobby is right for you.