Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Holiday Inn Club Vacations

      Engaged Employer

      Holiday Inn Club Vacations reviews

      3.5

      53% would recommend to a friend

      (1,016 total reviews)
      avatar

      Jim Mikolaichik

      55% approve of CEO

      53% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.6

      Culture & values

      3.5

      Career opportunities

      3.4

      Work/Life balance

      3.4

      Compensation and benefits

      3.3

      Senior management

      Holiday Inn Club Vacations has an employee rating of 3.5 out of 5 stars, based on 1,016 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Inn Club Vacations employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      May 12, 2019

      Think about this before ur Interview

      Sales elite line
      Recommend
      CEO approval
      Business Outlook

      Pros

      They lure u in with a promise of 6 figures which is not possible in Williamsburg anyways. Here's why, they base that estimate on a great bonus structure which you won't get if u sell a "Pender" which is a 25-50% of all your deals. They claim you'll sell 2 out of 10 deals but no one, I repeat no one on their current staff does this at Williamsburg on Elite line. They fudge their sales numbers by combining it with the owner line sales team. You may be good at sales but u have to sell their way which doesn't work. Do it your way that works and get written up... Seriously.

      Cons

      Now think about this, u have to sell 2 out of 10 or your fired, so then why do they also need a draw system? Because even if you are successful the draw will claw back money during times when they don't have tours and force u to sit their for hours in case one come. As a result when u start selling again you owe the company thousands, you are now a minimum wage employee for months.

      avatar
      Holiday Inn Club Vacations Response
      7y
      Thank you for the time to provide your honest feedback about your employment experience with us. Please know your feedback will be passed along to our leadership team so they can review and address some of your concerns. We believe in creating an open and transparent work environment for all team members, and we encourage you to reach out and speak directly with your leader about some of your concerns. Thank you again for taking the time to leave your review, and for being a valued part of our company.
      1.0
      Sep 17, 2018

      Terrible Call Center

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The training was decent. However, what is taught in training is not successful on the phones. You are taught by the seasoned vets to change everything in order to be successful.

      Cons

      Mangement are a bunch of selfish liars. Don’t believe anything management or the recruiters tell you. They are all liars.

      avatar
      Holiday Inn Club Vacations Response
      7y
      We appreciate you taking the time to leave a review about your employment experience with us. We're sorry to hear you weren't satisfied during your time here, and we want you to know we've passed your concerns along to our leadership team so they can fully review and address your concerns. The training curriculum is purposely structured to lay a firm foundation from which to build upon. New Hire training develops a baseline so new hires can be coached and evaluated effectively. As they become seasoned veterans, experienced agents learn how to persuade using different techniques and approaches still following the Trust, Need, Help, Hurry sales model. Veterans often have good intentions by trying to help new hires expedite their learning curve and in doing so may cause confusion which may have happened here. Thank you for providing your feedback and helping us making HCV a better place to work. We wish you the best of luck in your future endeavors.
      1.0
      Jan 19, 2018

      Call Transfer

      Call transfer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Food trucks and free coffee from a machine that I've never seen cleaned once.

      Cons

      If you like to be belittled on a day to day basis and have your paychecks vary on a week to week basis depending on how well you are liked, this is the place to go. If you'd like to have no work life balance and start on the night shift and be trapped there with no room for change because of one person, they'll have you covered in spades. If you like constant stress and being pulled off the phones after 10 calls and go sit in a conference room for the rest of your shift, it's a slam dunk. Bottom line worst place I've ever worked and I've worked for some world Class organizations, of which this place is world Trash. Also, there is no way to get into contact with HR after you leave. Surprise, Surprise.

      Viewing 31 - 33 of 1,016 Reviews
      Related searches: Holiday Inn Club Vacations jobs | Holiday Inn Club Vacations salaries | Holiday Inn Club Vacations benefits | Holiday Inn Club Vacations interviews
      ReviewsHoliday Inn Club Vacations reviews

      Glassdoor has 1,055 Holiday Inn Club Vacations reviews submitted anonymously by Holiday Inn Club Vacations employees. Read employee reviews and ratings on Glassdoor to decide if Holiday Inn Club Vacations is right for you.