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Holiday Inn Express

Engaged Employer

Holiday Inn Express reviews

3.4

55% would recommend to a friend

(2,639 total reviews)

Keith Barr

66% approve of CEO

53% positive business outlook

Holiday Inn Express has an employee rating of 3.4 out of 5 stars, based on 2,639 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Inn Express employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

3K reviews
2.0
Aug 19, 2013
Recommend
CEO approval
Business Outlook

Pros

If the owners treat the property as a long term investment and are willing to fill the role of housekeeper or night auditor themselves if need be, it can be a decent place to work with actual career mobility.

Cons

Many owners are absentee landlords, leading to a culture of short term gains and borderline abusive management. It seems common of many GMs and owners to think less of the staff for being under their employ. The turnover rate is one of the highest in the service industry, with many franchises wanting to hire "zombie" employees with no individual desire to increase revenue, simply because of a desire to stay at minimum wage.

1.0
May 24, 2013
Recommend
CEO approval
Business Outlook

Pros

Guest Interactions IHG is a great parent company

Cons

Independantly owned so corporate has little control over day to day activities. Salary SUCKS. I have the duties of a GM but make $23,000 a year. I told management of my salary requirements in 2 seperate interviews, after 60 days their offer was way less than what I expected. The GM is a nice guy, but totally unsuited for this business, he has owned the property for 10 years and would not even be able to check a guest in or cover a shift if he had to. Totally unrealistic behavior for a General Maqnager of a property.

Viewing 118 - 120 of 2,639 Reviews

Glassdoor has 2,839 Holiday Inn Express reviews submitted anonymously by Holiday Inn Express employees. Read employee reviews and ratings on Glassdoor to decide if Holiday Inn Express is right for you.