Home Instead reviews

3.4

55% would recommend to a friend

(3,503 total reviews)

Seth Sternberg

62% approve of CEO

49% positive business outlook

Home Instead has an employee rating of 3.4 out of 5 stars, based on 3,503 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Home Instead employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

4K reviews
3.0
Aug 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Pay is good if you are close to each client,team are always on the other end of the phone, plenty of work for someone with no home commitments

Cons

Very little time off, calls in the morning and evening meaning you could never make plans, asked to come in even if you have requested time off. No travel pay. Very tiring

3.0
Aug 7, 2021

Very Good Company to Work For

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I had a somewhat positive experience working with Home Instead. Everyone was kind, accommodating to my schedule and professional.

Cons

The job itself isn't the most glamorous. It is a tough job and the pay is not very good considering the level of care and responsibilities you have.

avatar
Home Instead Response
4y
Thank you for your review of this Home Instead franchise office. We appreciate you taking the time to tell us about your experience with this office and to give your advice to management.
4.0
Aug 7, 2021

A care company that cares

Recommend
CEO approval
Business Outlook

Pros

Clients and CAREGivers are matched appropriately and visits are a minimum of an hour, so clients aren’t rushed and receive proper care and the CAREGivers aren’t rushing from one to another and have proper travel time in between. Opportunities to progress internally were good. A great feeling of belonging to the wider Home Instead franchise network and plenty of support from Head Office. They genuinely care for their staff and clients.

Cons

In the franchise I worked, CAREGivers were recruited on the promise of flexibility of working hours, but were sometimes criticised when they couldn’t work extra shifts or increase their working hours.

Viewing 3292 - 3294 of 3,503 Reviews

Glassdoor has 3,742 Home Instead reviews submitted anonymously by Home Instead employees. Read employee reviews and ratings on Glassdoor to decide if Home Instead is right for you.