Home Instead reviews

3.4

55% would recommend to a friend

(3,501 total reviews)

Seth Sternberg

62% approve of CEO

49% positive business outlook

Home Instead has an employee rating of 3.4 out of 5 stars, based on 3,501 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Home Instead employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

4K reviews
4.0
Mar 6, 2012
Recommend
CEO approval
Business Outlook

Pros

I'm insured as an Employee Pay rate is decent and progressive Comapny has good reputation in community. Home Instead seems ahead of other companies in its ideas and programs.

Cons

Schedule changes due to clients coming, going, admitted to hospital, sickness etc

3.0
Jan 8, 2012
Recommend
CEO approval
Business Outlook

Pros

You can set the days when you are/aren't available. You can call in the morning and say, "I'm available today." They work with you if you don't like a client. They try to work with you if you need a scheduled shift off. The office staff are friendly. They try to show their appreciation with thank you cards, door prizes, etc. There are only four two-hour long meetings a year. They hire people who are not CNAs.

Cons

They have extremely poor communication, compounded by a refusal to use email with those employees who have it. You will get several paper memos with each paycheck. Pay starts at minimum wage. Recording hours worked is complicated and time consuming. Sometimes employees are put in the position of going outside the plan of care in order to properly care for the client.

1.0
Jan 5, 2012
Recommend
CEO approval
Business Outlook

Pros

Flexible hours Easy to Get A Job

Cons

No mention during the interview/ orientation of cost to me for training class and that it was required. Three days to attend the class and no pay. Lousy hours and the gas used for distance travelled ate up half my pay. I was told if I had great availability I could get 40 to 50 hours a week. I ended up working 7 days a week for a month and half but only average 20 hours a week. After I found a full-time on my own with a senior couple, I was required to pay the company the $250 cost for training class even though they didnt give me the employment promised. They also asked me to shredd all my informational papers from class which I paid for. After doing a background check on me, they had the gall to ask me to send them a money order or cerfified check to pay for this training class. I was trustworthy to enter their client's home but they couldnt trust me that I wouldnt send them a bounced check.

Viewing 3451 - 3453 of 3,501 Reviews

Glassdoor has 3,739 Home Instead reviews submitted anonymously by Home Instead employees. Read employee reviews and ratings on Glassdoor to decide if Home Instead is right for you.