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      Home Instead

      Engaged Employer

      Home Instead reviews

      3.4

      56% would recommend to a friend

      (3,501 total reviews)

      Seth Sternberg

      62% approve of CEO

      49% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.3

      Culture & values

      3.3

      Work/Life balance

      3.2

      Senior management

      3.0

      Career opportunities

      2.7

      Compensation and benefits

      Home Instead has an employee rating of 3.4 out of 5 stars, based on 3,501 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Home Instead employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      3.0
      Mar 5, 2026

      Communication needs improvement

      Carepro
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company offers relatively competitive pay and there is lots of work in the Asheville area. They compensate for miles traveled (if over 20 miles) and for overtime.

      Cons

      There is a lack of communication or proper training. They feed you videos and then do a quick orientation, which is only $12.50/hr for a full 8 hour day, but they don't offer much support when you're with a client. It can be stressful.

      3.0
      Feb 26, 2026

      Inconsistent or no hours

      Health care professional
      Recommend
      CEO approval
      Business Outlook

      Pros

      You will become very attached to your beautiful clients.

      Cons

      Petrol not paid for first 10 miles, lots of carers doing only 1 call a day, so no reimbursement. Inconsistent hours zero contracts. Very few Care pros go into the office due to the ackward atmosphere, made to feel Uncomfortable by office staff. All office staff were previous carers so they think they can run a business, fact is carers are leaving. Apart from online training no real training given, shadow call with the client then your on your own. Numerous carers leaving straight after 2 welcome/training sessions. Seen to have their selected few that have regular hours. You can have a call at 8am the nothing until 4.30pm. Carers tell their clients to ring the office and say they don’t want any new staff and get away with it. Refer to new starters as newbies. Nothing remains confidential in the office as they all go on their night out and discuss care pros.

      3.0
      Feb 23, 2026

      Reliable

      Care provider
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible hours often available for part-time & full time staff.

      Cons

      Shifts not always guaranteed so be prepared.

      Viewing 40 - 42 of 3,501 Reviews
      Related searches: Home Instead jobs | Home Instead salaries | Home Instead benefits | Home Instead interviews
      ReviewsHome Instead reviews

      Glassdoor has 3,739 Home Instead reviews submitted anonymously by Home Instead employees. Read employee reviews and ratings on Glassdoor to decide if Home Instead is right for you.