Home Instead reviews

3.4

56% would recommend to a friend

(3,501 total reviews)

Seth Sternberg

62% approve of CEO

49% positive business outlook

Home Instead has an employee rating of 3.4 out of 5 stars, based on 3,501 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Home Instead employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

4K reviews
5.0
Jan 20, 2018

Senior Care

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Home Instead really cares about their employees. They do not send us blindly into a strangers home when we get a new client. A specialist will visit the client first to evaluate their needs. Then, if accepting that client they match up the best Home Health Aide to that client. On the first visit to their home the specialist will be there to introduce you to make sure that you are comfortable with your required duties.

Cons

We are required to do everything for clients in need. Help with all daily living needs; showering, incontinence, transfer from bed to wheelchair, laundry, meals, light housekeeping, errands, doctor appts., empty folies, etc. I feel that we should be paid a lot more than we are.

1.0
Jan 30, 2017

terrible do not work here

Recommend
CEO approval
Business Outlook

Pros

it is a job that pays minimum wage if that is what you want

Cons

I am now an RN with a BSN. 22 YEARS OLD. Took this job during nursing school for supplemental income. IT WAS THE WORST MISTAKE!!!! I fully regret working for the Dallas RedOak office. THE COMPANY DOES NOT PROVIDE ENOUGH QUALITY TRAINING TO PERFORM YOUR JOB ADEQUATELY. This will leave you in many situations where you are helpless to the client you are caring for and will leave you in an UNSAFE situation. They honestly don't care about the quality of care they provide to clients. Whilst the management are friendly enough to your face, they do not make an effort to actually deal with any grievances. THEY ALSO DO NOT RESPECT THE HOURS YOU ARE AVAILABLE TO WORK. I had them call many times and ask me to pick up extra shifts last minute. Although they say it is not mandatory, they will make you feel like crap for not saying yes each time. THEY DO NOT PAY FOR YOUR GAS. I often drove over 45 minutes to see clients after I told them I was only willing to go 25 miles away, they do not reimburse you for driving to and from the clients. Sometimes, I was only there for a few hours, making under $40 for a workday after driving over 2 hours. NOT WORHT IT.!!!! THEY ONLY PAY $8.75 AND REFUSE TO PAY MORE. Not only do they pay a ridiculous minimum wage, but they charge the families over $35 an hour for your services, leaving the family feeling like they need to get the most out of their money or wanting you to do more than you were assigned to do. RUN THE OTHER WAY!!! DO NOT APPLY HERE IF YOU HAVE ANY SELF RESPECT. THIS JOB WILL DRAIN THE LIFE OUT OF YOU, ESPECIALLY IF YOU ARE A YOUNG PERSON. THE MANAGEMENT ARE HELL!!!!!!!! APPLY TO A HOSPITAL IF YOU WANT TO WORK AS A CAREGIVER. BECOME A PCT INSTEAD, IT IS WAYYYY MORE REWARDING THAN WORKING FOR THIS COMPANY. IF YOU ARE EVEN THINKING ABOUT APPLYING HERE OR HAVING YOUR FAMILY CARED FOR BY THEM, YOU CAN CONTACT ME AND I WILL LET YOU KNOW EXACTLY WHAT YOU CAN ACTUALLY EXEPCT.

3.0
Jul 2, 2016

Rewarding if you don't have to pay the bills by yourself

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Never in one place for long. That's the nature of the job. If you like a change of scenary oftern and love to pay it forward, this is a good job for you.

Cons

Not enough pay for the hours (any time on the 24 hour clock), emotionally draining. Often times, you are on your own, with little direction, responsible for someone elses comfort and care.

Viewing 4 - 6 of 3,501 Reviews

Glassdoor has 3,739 Home Instead reviews submitted anonymously by Home Instead employees. Read employee reviews and ratings on Glassdoor to decide if Home Instead is right for you.