Home Instead reviews

3.4

55% would recommend to a friend

(3,503 total reviews)

Seth Sternberg

62% approve of CEO

49% positive business outlook

Home Instead has an employee rating of 3.4 out of 5 stars, based on 3,503 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Home Instead employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

4K reviews
1.0
Feb 1, 2022
Recommend
CEO approval
Business Outlook

Pros

Clients are sweet and deserving to be looked after by anyone but this company.

Cons

The administration is trash and will rob you of your money but trying to make you accept “Chinese wages” or threaten you with no hours.

avatar
Home Instead Response
4y
Our goal is for everyone to have a positive experience with the Home Instead network. Your feedback regarding this franchise office is really important to us and we invite you to contact Toni Schmitt/Tim Mudgett, Brand Advocate and Ombudsman, at our corporate office if you'd like to share any specific concerns. You can reach them at 888-484-5759. Thank you.
3.0
Jan 14, 2022

Flexible but terrible pay for whats required

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible, can realistically make your own schedule

Cons

They mass email and text you shifts ALL day. Legitimately get 10+ texts and emails per day about open shifts. The pay is atrocious; a little over $10 and get pennies for pay raises. Required to do home healthcare such as bathe, shave, toilet assistance etc yet the company makes more per hour from clients than the actual caregiver does. SO much turnover with employees

1.0
Sep 20, 2021

Home Healthcare

Recommend
CEO approval
Business Outlook

Pros

I basically made my own schedule.

Cons

They fired me after I had to fly to AZ to take care of my mother after a full mastectomy.

avatar
Home Instead Response
4y
Thank you for your review of this Home Instead franchise office. We appreciate you taking the time to tell us about your experience with this office and to give your advice to management. If you would like to provide more details about your experience with this office, please feel free to contact Toni Schmitt/Tim Mudgett, Brand Advocate and Ombudsman, at 888-484-5759.
Viewing 163 - 165 of 3,503 Reviews

Glassdoor has 3,741 Home Instead reviews submitted anonymously by Home Instead employees. Read employee reviews and ratings on Glassdoor to decide if Home Instead is right for you.