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      Home Instead

      Engaged Employer

      Home Instead reviews

      3.4

      55% would recommend to a friend

      (3,503 total reviews)

      Seth Sternberg

      62% approve of CEO

      49% positive business outlook

      Ratings by demographic groups

      Home Instead has an employee rating of 3.4 out of 5 stars, based on 3,503 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Home Instead employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      4K reviews
      2.0
      Sep 13, 2021

      Zero organization

      Recruitment and retention coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most of the clients are super sweet.

      Cons

      It is an LLC so I can’t speak for the corporate company, but the local area company I worked for was highly unorganized. The owners are not concerned with a work/life balance and on numerous occasions allowed employees to be bullied by some clients. You’re not given proper training for your position and despite being told to ask questions, when you do, you never actually get an answer to how they want things.

      avatar
      Home Instead Response
      4y
      Our goal is for everyone to have a positive experience with the Home Instead network. Your feedback regarding this franchise office is really important to us and we invite you to contact Toni Schmitt/Tim Mudgett, Brand Advocate and Ombudsman, at our corporate office if you'd like to share any specific concerns. You can reach them at 888-484-5759. Thank you.
      5.0
      Aug 19, 2021

      Love this company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Professional, flexible hours, overnight and day shifts. Attentive office staff. Can wear street clothes (within dresscode) which makes work feel like real life!

      Cons

      Low pay :/ (just the nature of caretaking. Most people aren't in it for the money.

      1.0
      Jun 8, 2021

      Ready to quit after working here over 7 years

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hours are available to work at different times throughout the day

      Cons

      Pay is still low. Everyone in the world is making more money these days and we are still just a dollar or 2 from minimum wage. The most I’ve been paid for a regular ongoing job is about $13 and that’s only because I’m caring for 2 people (husband and wife). They are constantly calling you from the office to pick up extra shifts but rarely offer incentives. It’s not fair that they are willing to give an incentive to the someone that they need at the last minute but not to someone who is offering to work more. Seems like we have to work all day and night to bring in a good check to help our families.

      Viewing 166 - 168 of 3,503 Reviews
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      ReviewsHome Instead reviews

      Glassdoor has 3,741 Home Instead reviews submitted anonymously by Home Instead employees. Read employee reviews and ratings on Glassdoor to decide if Home Instead is right for you.