Home Instead reviews

3.4

55% would recommend to a friend

(3,503 total reviews)

Seth Sternberg

62% approve of CEO

49% positive business outlook

Home Instead has an employee rating of 3.4 out of 5 stars, based on 3,503 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Home Instead employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

4K reviews
3.0
Nov 30, 2020
Recommend
CEO approval
Business Outlook

Pros

Working at Home Instead was a great experience for me. I learned vital skills needed to thrive in the healthcare industry. My director gave me the free range to do what worked best for me. The office was small, but it was perfect for me as an intro into healthcare. Some of the leaders made me feel very welcomed and that I was appreciated. Going in, I knew that I would not be there long. but during the time I spent there, it was great exposure.

Cons

There was a lot of miscommunication. Higher leadership was reactive to situations instead of proactive, and a lot of protocols that should've been in place were in fact not established. The work life balance was extremely poor. I was supporting the on call staff even when I was not assigned to be on call. The culture is also old school, and my coworkers were all doublee my age and used to their habits. Me being a younger professional, was not accustomed to their styles. So there was a lot of attitude and negativity. Some were extremely complacent.

1.0
Aug 21, 2019

Horrible company.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Staff was friendly upon the hiring process

Cons

Misleading with starting work and getting hours Communication

avatar
Home Instead Response
6y
Thank you for your review of this Home Instead Senior Care franchise office. We are sorry to hear your experience with this office was not as positive as we would like. If you would like to provide more information about your time with this office, please feel free to contact Toni Schmitt, our Brand Advocate and Ombudsman, at 888-330-8210.
1.0
Jul 22, 2019

Worse place I have ever worked for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some good people that care about others

Cons

There is more nasty and negative people here than it is good people. You are worked even when you say you are not available.. you get talked down to. Oh and don't let you have a family, they think home instead is supposed to be people's whole life. The turn over rate is ridiculous

Viewing 169 - 171 of 3,503 Reviews

Glassdoor has 3,741 Home Instead reviews submitted anonymously by Home Instead employees. Read employee reviews and ratings on Glassdoor to decide if Home Instead is right for you.