HomeServe reviews

3.8

77% would recommend to a friend

(1,141 total reviews)

Nick Kasmir

100% approve of CEO

69% positive business outlook

HomeServe has an employee rating of 3.8 out of 5 stars, based on 1,141 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeServe employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Feb 21, 2022
Recommend
CEO approval
Business Outlook

Pros

The team I work with want the best for the Customers, shame the management doesn’t care at all about ms x or mr y, just get ABCD-123456789 processed quicker and quicker.

Cons

Can’t even say ‘hello my name is xxx’ anymore As it takes time, from the precious AHT, in a disaster people should be made to feel at ease not rushed through a ‘process’. Too much focus on the green metrics for the heads of and directors and no longer on the Customer. Horrible atmosphere now we are remote too,

Viewing 58 - 60 of 1,141 Reviews

Glassdoor has 1,258 HomeServe reviews submitted anonymously by HomeServe employees. Read employee reviews and ratings on Glassdoor to decide if HomeServe is right for you.